Bulk invoice not printing separate pages

  • mysticza

    (@mysticza)


    4 years ago

    Hi there,

    I see on the FAQ:

    Your browser is to old to create the page breaks correctly. Try to update it to the latest version or use another browser.

    However on latest Chrome, Edge, and Firefox the built-in print dialogue and the system print dialogue are not separating the pages.

    Do you have any suggestions? What browser/version do you use where the issue does not occur because this is happening for clients and I can’t seem to resolve it either.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support kenil802

    (@kenil802)

    Hi @mysticza,

    Apologies for the delay in response.

    I have tried to replicate your issue on our staging site but I am unable to replicate the issue. To me, the bulk invoices are showing on separate pages with the latest version of Google Chrome.

    So, could you please let us know whether the bulk invoice was showing on different pages with the older version of Google Chrome?

    Regards,
    Kenil Shah

    • This reply was modified 3 years, 11 months ago by kenil802.
    Thread Starter mysticza

    (@mysticza)

    Hi there,

    Thank you very much for your reply, I appreciate you taking the time to check.

    At this stage the client says they’ve never had it working correctly and have always instead printed individual invoices.

    Below is a test I printed from old test orders, saved as a PDF for you to view.
    It prints as shown in the PDF:

    Link to PDF bulk invoices
    (OneDrive link, public viewing).

    Thank you for your time ??

    Plugin Support kenil802

    (@kenil802)

    Hi @mysticza,

    No problem. We will be happy to help you.

    Could you please let us know whether you have made any changes in the style.css file as the invoices in the pdf shared by you look different? Also, could you please let us know whether the bulk action options are coming in the dropdown or not?

    Do let us know.

    Regards,
    Kenil Shah

    • This reply was modified 3 years, 11 months ago by kenil802.
    Thread Starter mysticza

    (@mysticza)

    Hi again,

    Thanks for taking a look.

    The bulk actions are appearing in the drop down on the orders page in WooCommerce.

    I believe the only settings changed were the plugin provided options under Print tab.
    The style is set to default, a shop logo image is set and a few other of the provided options are checked.

    There is some custom CSS set for the other parts of the site, I’m not sure if they’d possibly be interfering with the print display?

    Are the differences quite significant that you’d suspect custom CSS is causing it?
    Do you possibly have an example of how they look be default I can compare to in order to look for clashing CSS rules?

    Thanks again for your time.

    Plugin Support kenil802

    (@kenil802)

    Hi @mysticza,

    The CSS part won’t be causing the issue, if the options are coming on the dropdown then it should be working. So can you check once by deactivating other plugins and let us know the results?

    Regards,
    Kenil Shah

    Hi mysticza,

    You fixed this issue? I have the same problem.

    Thank you.

    EDIT

    I’ve fixed this issue. It was because i deleted all the css and applying my own css. After putting the following code is was fixed.

    .content + .content {
	page-break-before: always;
}
    • This reply was modified 3 years, 11 months ago by Jasper Jansen.
    Thread Starter mysticza

    (@mysticza)

    Thanks Jasper,

    Sorry I didn’t see your reply before!

    I haven’t solved it yet, will give that a try.
    May I ask where you applied this css specifically?

    • This reply was modified 3 years, 11 months ago by mysticza.
Viewing 7 replies - 1 through 7 (of 7 total)
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