• Resolved Miguel

    (@mhagenaars)


    Hello,

    Sorry for asking, but I did and update of the Blocksy theme today and now all my (Elementor) webpages are in full width and I don’t know how to change that to normal width again.

    Is this a known bug or is it only me?

Viewing 13 replies - 1 through 13 (of 13 total)
  • Theme Author creativethemeshq

    (@creativethemeshq)

    Hello @mhagenaars,
    Could you please share your website url?

    Thread Starter Miguel

    (@mhagenaars)

    Hello @creativethemeshq,

    Thank you for your quick answer. The website is https://websitekoopje.nl

    Thread Starter Miguel

    (@mhagenaars)

    Woops. I mean https://backup.websitekoopje.nl

    websitekoopje.nl is running on an older version of Blocksy.
    backup.websitekoopje.nl is running on the new version of Blocksy with this issue.

    Added:
    For some reasons the Elementor section boxed is not using the 1200px max width. If I view the website with the inspector in Google Chrome.
    I added an screenshot here: https://pasteboard.co/JBJU6IQ.png

    • This reply was modified 4 years ago by Miguel. Reason: Extra information
    • This reply was modified 4 years ago by Miguel.
    Theme Author creativethemeshq

    (@creativethemeshq)

    Hey @mhagenaars,
    Are you using a caching plugin on this (https://backup.websitekoopje.nl) website?
    If so, did you tried to clear/purge the cache?

    Thread Starter Miguel

    (@mhagenaars)

    Hey @creativethemeshq,

    WP-optimize, but I was not using the cache function at the moment. I deactivate the plugin but I still have this issue. This happened since the last update of Blocksy. I did not update the theme on websitekoopje.nl yet and I am not facing the issue there.

    Theme Author creativethemeshq

    (@creativethemeshq)

    Hey @mhagenaars,
    That’s really weird I can’t reproduce this on my end, everything seems to work fine.
    Could you please submit a support ticket here and provide temporary login access with the help of this plugin so we could take a closer look and investigate this issue more detailed.

    c0joc

    (@c0joc)

    Hey y’all,

    having a similar issue here, not with the ‘Blocksy’ theme par-se but with elementor! My issue is.. I’ve built a custom theme for a client, we use elementor for the front end, and some of the internal content (LMS plugin). which was working fine until now.

    The problem is that when ‘default template’ is used for a page or post, Elementor appears to remove default wordpress head?!! If i use ‘elementor full width’, i regain some functionality, like maybe the default navi, but not always?!! I’ve even tried a bunch of default themes, wp2020, layers, pico etc and the results the same. If Elementor is deactivated, then all works fine, so I can only think the issues is elementor related!

    Sorry, I dont have a solution. BUt hopefully some one does, just want to share my experience hoping it helps anyone else like yourself Miguel or Blocksy devs in getting to the bottom of this.

    Looking at the source output, it appears that elementor removes the deafault ‘wp head’ and prioritises its own scripts load. I’ll dig into that more tomorrow (‘ ‘ .

    Theme Author creativethemeshq

    (@creativethemeshq)

    Hey @c0joc, could you also please share your website url, I want to make sure it’s the same issue that Miguel has.

    Cheers.

    masini2002

    (@masini2002)

    Hello, I also have the same problem since the update. I have the free version of Brizy and now my pages are full width. From Brizy settings it doesn’t work when trying to change the width.

    Theme Author creativethemeshq

    (@creativethemeshq)

    Hey guys, yes we are aware of this, we will release soon a new update that fixes this issues.
    It happened because in the latest update we improved some CSS and this caused a small conflict with page builder layouts.

    Stay tuned, the update will be available in ~15 minutes.

    We are really sorry about this.

    Theme Author creativethemeshq

    (@creativethemeshq)

    Hey @mhagenaars, @masini2002, @c0joc,
    Please update to version 1.7.53 – this should fix the layout issue.

    Have a nice day everyone ??

    Thread Starter Miguel

    (@mhagenaars)

    @creativethemeshq Thank you for solving the problem so fast. I appreciate it, thank you!

    Theme Author creativethemeshq

    (@creativethemeshq)

    Hey @mhagenaars, you’re welcome ??

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Full-width issue after update’ is closed to new replies.