Not tracking events?

  • Resolved newbiesite

    (@newbiesite)


    4 years, 3 months ago

    I just activated the plugin a few hours ago and tested it. Traffic is being recorded (in realtime too) but not events. Trying internal as well as external links but the clicks are not being captured. I’m using analytics.js with script in the footer. I enabled outbound link capture and I don’t have stealth tracking enabled.

    Thanks.

    • This topic was modified 4 years, 3 months ago by newbiesite.

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Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter newbiesite

    (@newbiesite)

    Hi @daanvandenbergh, I’m still having the above issue after 3 days. Only 1-4 events are being recorded per day, whereas it used many more before. I changed the footer option to header as well, but it didn’t make a difference.

    Plugin Author DaanvandenBergh

    (@daanvandenbergh)

    If it tracks some events, then something else must be causing CAOS to not work properly. Are you using any kind of JavaScript combine/minify tools?

    Thread Starter newbiesite

    (@newbiesite)

    I use Autoptimize and Async Javascript plugins.

    Plugin Author DaanvandenBergh

    (@daanvandenbergh)

    Could you exclude analytics.js from being deferred by Async Javascript? This could be causing the ga object not to exist, when the Google Analytics script and Outbound Link Tracker are triggered.

    Thread Starter newbiesite

    (@newbiesite)

    Ok, I added analytics.js to the Script Exclusion field but there’s no change. I also disabled Async Javascript but it’s still not tracking.

    Thread Starter newbiesite

    (@newbiesite)

    Ok, I think that did the trick. I cleared cache too and it looks like events are being logged now. Thanks a lot for your help!

    Plugin Author DaanvandenBergh

    (@daanvandenbergh)

    Cool! Always clear cache after making changes ??

    Enjoy CAOS!

Viewing 7 replies - 1 through 7 (of 7 total)
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