Captcha Bank Login impossible You have entered an invalid Captcha

  • kervadecg

    (@kervadecg)


    4 years ago

    After a few days, when my users enter a valid Login / Password / Really Simple Captcha answer, they get a response “invalid Login”. As a consequence, they are not able to Login. The log of iThemes Security is showing the following message : You have entered an Invalid Captcha. Please try again.
    *—– Log Extract —–
    data => Array
    details => Array
    source => wp-login.php
    authentication_types => Array
    0 => username_and_password
    user => Object WP_Error
    errors => Array
    captcha_bank_error => Array
    0 => ERREUR: You have entered an Invalid Captcha. Please try again.
    error_data => Array()
    *———–
    My turnaround level 1 : deactivate and reactivate the user but the problem reappears a few days later
    My configuration :
    – WordPress 5.5.3
    – Theme 2014 2.9
    – Captcha Bank 4.0.35
    – WP-Members 3.3.7.1
    – Really Simple CAPTCHA 2.0.2

    The page I need help with: [log in to see the link]

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