shm.js error no pop-up

  • Tii

    (@tii)


    4 years ago

    When choosing bpost, I have an js error on the checkout page coming from

    https://shippingmanager.bpost.be/ShmFrontEnd/shm.js?ver=2.3.9

    Caught: Unexpected token o in JSON at position 1
    shm.js?ver=2.3.9:6 Uncaught TypeError: Cannot read property ‘funct’ of undefined
    at shm.js?ver=2.3.9:6

    And I think a popup is supposed to open, which it does not.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author bpost_shipping

    (@bpost_shipping)

    Hello,

    This error might have different reasons. First of all, did you try with our latest plugin version ? 2.3.11 ?
    Have you specified themes ? Have you already tried without themes ?

    If the problem is still there, may we ask you to contact [email protected] for further support.

    We will investigate if the problem comes from our plugin of from the environment and advice on possible solutions.

    Kind Regards
    eSolutions

    Thread Starter Tii

    (@tii)

    updating seems to have fixed the issue

Viewing 2 replies - 1 through 2 (of 2 total)
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