WooCommerce Shipping Calculated Wrong

  • Resolved verasartsanddice

    (@verasartsanddice)


    4 years ago

    I just got an order from Belgium (I am from NL) but he selected the most expensive shipping so I went and took a look, but somehow I cannot select the option that SHOULD be there for Belgium.

    So I checked the shipping and had indeed the correct things entered, but somehow they don’t show up when I want to send it to Belgium for example, but it just takes Other which is really expensive in comparison.

    The page I need help with: [log in to see the link]

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  • vita.printful

    (@everybear)

    Hey @verasartsanddice,

    Thank you for reaching out!
    None of our shipping rates are called “Other”, so it’s possible that this is a flat rate created on WooCommerce, you can see more on this here.

    If you intend to use the Printful Shipping rates, you can see a quick tutorial on how to set that up here.

    And if you have any additional questions or concerns, be sure to reach out to us at [email protected]!

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