Uncaught error log php:

  • Resolved nostalgicwellness

    (@nostalgicwellness)


    4 years, 3 months ago

    I am not a builder, but learning. I found this error log. after W/C update customers cannot input card info for purchasing in check out. Is this an incompatibility issue with the W/C update and square? Having a hard time finding answers to get my checkout fixed so customers can fish orders.

    2020-11-01T13:38:28+00:00 CRITICAL Uncaught Error: Call to undefined function wc_get_cart_item_data_hash() in /home2/yourhen5/public_html/nostalgicwellness/wp-content/plugins/woocommerce/includes/class-wc-cart-session.php:146
    Stack trace:
    #0 /home2/yourhen5/public_html/nostalgicwellness/wp-includes/class-wp-hook.php(287): WC_Cart_Session->get_cart_from_session(”)
    #1 /home2/yourhen5/public_html/nostalgicwellness/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
    #2 /home2/yourhen5/public_html/nostalgicwellness/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #3 /home2/yourhen5/public_html/nostalgicwellness/wp-settings.php(562): do_action(‘wp_loaded’)
    #4 /home2/yourhen5/public_html/nostalgicwellness/wp-config.php(90): require_once(‘/home2/yourhen5…’)
    #5 /home2/yourhen5/public_html/nostalgicwellness/wp-load.php(37): require_once(‘/home2/yourhen5…’)
    #6 /home2/yourhen5/public_html/nostalgicwellness/wp-admin/admin.php(34): require_once(‘/home2/yourhen5…’)
    #7 /home2/yourhen5/public_html/nostalgicwellness/wp-admin/use in /home2/yourhen5/public_html/nostalgicwellness/wp-content/plugins/woocommerce/includes/class-wc-cart-session.php on line 146

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @nostalgicwellness,

    Are you using the official WooCommerce Square extension? If so, please open up a support ticket and make sure to select Square as the product you’re using.

    https://woocommerce.com/my-account/create-a-ticket/

    Also, make sure to include the System Status Report and the URL to your site too.

    Thanks!

    Thread Starter nostalgicwellness

    (@nostalgicwellness)

    Yes, I actually disconnected and reconnected My W/C square to see if that would fix the issue. That did not work. That is when I turned on debugging and tried to purchase from my site then checked the log data. same issue. Should I just reverse the update back to the previous version of W/C? My next question is will the reversal cause more issues. Not sure what to do, as I do not fully understand how to interpret the error log message.

    Thread Starter nostalgicwellness

    (@nostalgicwellness)

    I found a temporary solution using JQuery migrate helper plugin. This will only work for a few more updates. I am looking for a more permanent solution to this problem if there is one. My question is this.
    Will this be a constant site management issue that needs to be addressed often?
    Just so I know what to expect in the future.
    I am currently looking for a new developer in my area to help manage my site. Until then I am tasked with learning to manage it myself.

    Hey @nostalgicwellness,

    If the jQuery Migrate helper fixed this, that indicates that either the theme or another plugin is using outdated jQuery code. You could run a conflict test to see which one is causing the trouble. Then notify the developer of that plugin/theme so they can update it.

    This guide can explain how to run a conflict test:

    https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

    Let us know if you have any questions!

    Hey @nostalgicwellness,

    Since we haven’t heard from you in a while, we’re hoping that means you were able to get this resolved. I’m going to close this thread out now.

    If you’re still having trouble, please open up a new topic and we’ll be happy to help out.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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