Logo on email notification

Where can we see the website in question?

This is the link to the website: https://etbookkeepingservices.co.uk/contacts/

• This reply was modified 4 years ago by webtranquility.

Hello. Please, I still need help as regards the above complaint. I am using contact form 7 on the website: https://etbookkeepingservices.co.uk

Anytime the form on the website is filled, the message is sent to the admin email as configured but the email image shows a question mark in a red background (As the sender image.) Is there a way I can configure the form to show a particular image (In this case the website logo) instead of the question mark I am currently having?

Thanks in anticipation

See Setting up mail

What email settings do you have in the Mail tab panel?

Thanks for reaching out.

The following is the setting I have set on the mail tab panel:

To: [email protected]
From: ET Bookkeeping Service <[email protected]>
Subject: [subject]
Additional headers: Reply-To: [your-email]
Message body: From: [your-name] <[your-email]>
Subject: [subject]

Message Body: From: [your-name] <[your-email]>
Subject: [subject]

Message Body:
[your-message]

—
This e-mail was sent from (https://etbookkeepingservices.co.uk)

The message body has no logo image. That is why the email notification does not show the website logo.

Oh, thanks. Please, how do I include the website logo?

Hello @webtranquility,

Since you can use HTML in your Form tab, you could try adding something like this in the place you desire to show your site logo:

<img src="https://yoursite.com/logo.png" />

Just remember to check the Use HTML content type checkbox.

Best regards,
Yordan.

Hello @yordansoares
Thanks for your response. I will try it now and let you know if it works.

Thanks again for your help.

Hello @yordansoares
I have just tried it and it is not really working.

When I put the HTML tag on the subject space, it shows the code right in the mail (I have checked the HTML checkbox under the form)

When I put it in the message body area, the image was displayed, but that is not where I want it; I want it on the contact image, just like my image is showing on my profile, I want to see the logo when I receive an email.

Thanks for your help, I would be glad if you could please help check further, it will really be appreciated

Hello @webtranquility,

Now I understand: you mean the avatar that is assigned to the email address. This is not related or handle by Contact Form 7: this is determined by the recipient’s inbox provider or email client.

However, I found some info that could help you: How to add an email profile picture to any domain email address.

Best regards,
Yordan.

Oh, yes, the avatar, thanks.

I will check out the article. I am very much grateful. Thanks @yordansoares