FAQpage duplicate

Was checking if my ticket was replied and saw the title of your topic!

I got exactly the same issue and they haven’t been able to fix it.

From my end the issue was an incompatibility with FIX TOC – Content table.

If you have FIX TOC as well just contact the dev and he will fix it for you. If so tell him to include the fix on it’s next update as he told me he wouldn’t probably do it as I have been the only one ever reporter this issue ()probably because helpie faq is brand new.

If ain’t the same for you, they definitely should find out why their faq is causing duplicate.

Don’t get me work despite its bugs Helpie FAQ is the best FAQ plugin I have found out there and even though they got bugs I got the Pro. Just hope they will fix their schema issues soon and get more schema optimization in the future…

Just need more fixing and focus more on Rich snippet/schema features (like anchor on link on schema)…….

Hi emmbee 23,

Can you please send me your website details and temporary admin access to your site so that I could verify which plugin causes this conflict (that should be the probable reason for duplicate error).

You can provide us your details by creating a ticket at pauple.freshdesk.com .

Looking forward to see you there.

Kind Regards.

Hi Adskiller,

Our development team is fully into the issue of schema duplicate error. We would fix this very soon.

Kind Regards.

Hi,

Thanks for acknowledging the issue with the schema.

I am glad you’re planning to fix it.

Can you tell me if there is a way to change the title of group FAQ to H2? Right now is on H3 which make it a sub-title of any H2 above.

Thanks and best regards,

Marco

Hi emmbee23,

If you are using fixed TOC plugin, I just want to let you know that, this conflict with TOC plugin has been resolved by our developers. This would be pushed in our coming release.

If you are not using the Fixed TOC plugin, please send us your website details and temporary admin access to your site so that we could verify this. You can provide us your details by creating a ticket at pauple.freshdesk.com.

?Kind Regards.

I’m using the Easy Table of Contents plugin. Do you know if issues with this plugin will be fixed too?

Hi There,

Yes, this will happen with Easy Table of Contents plugin also. This will also be fixed in our coming release.

Thanks much for your patience.

Kind Regards.

Cool, thanks! When will you publish the new update?

Hi there,

Any updates on this one? ?? Would love to know when the new update is published

Hi There,

We have released a new version today. But we were able to push only the issue with Fixed TOC plugin. We have other scheduled issues to be released in this version.

We are having another release coming up by this weekend. In that release, the issue with Table of contents would also have been resolved.

Hope you understand. Thanks much for your patience.

Kind Regards.

Hi There,

We have also fixed the issue with “Easy Table of contents” plugin in our recent release.

Can you please update and confirm whether the issue has been resolved on your end?

Looking forward to hearing from you.

Kind Regards.