Any new changes is getting DELETED after a while.

  • redleome

    (@redleome)


    4 years ago

    Hi guys, have any of you experienced this or know the cause of the error?

    The images in the MEDIA section on the back-end are getting corrupted, it works in the first try but then after a few refresh the image changes into a grey thumbnail: https://ibb.co/kMFHLYh
    Note that all old images are showing correctly.

    Posts and pages are behaving weirdly, on the first save they seem to be working, but after a while the content in the post gets cleared or deleted. For pages if I’m not careful with refreshing I also lose the content.

    I am suspecting a write permission on the server because it seems that my work is not getting saved, but I am not sure. HELP Please !!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Tim

    (@tneville)

    Hi @redleome,

    Yes, it looks like you could well have some permissions errors on your site. This article may help, but you could also contact your hosting provider for assistance.

    You may also want to look at repairing the database – as it is possible that it could be partially corrupt.

    Remember to always take a backup of your database and files before making any major changes, such as this.

    Kind Regards,
    Tim

    Thread Starter redleome

    (@redleome)

    Hi Tim,

    Thank you for the response, had there been any report of this error being caused by a hack or malicious threats?

    Tim

    (@tneville)

    Hi @redleome,

    Yes, this is possible.

    Kind Regards,
    Tim

Viewing 3 replies - 1 through 3 (of 3 total)
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