1.9.54 Error Woocommere 504

  • Resolved gabrielefortunato

    (@gabrielefortunato)


    4 years ago

    Good Morning,

    with the release 1.9.54 I get Woocommerce in error. I cannot access to the shop and server side I get error notification:
    [apache][:warn] [pid 38424] [client 85.5.79.13:59458] Timeout waiting for output from CGI script

    and on GT Metrix when sometimes the Homepage worked the WC-AJAX bar RED, means in error.

    As soon as I deactivate or Roll Back to 1.9.53 I can re-enter in Woocommerce. I tried 3 times the connection between activating and the error.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Magazine3

    (@magazine3)

    Can you please share few screenshots of the issue with us? We will analyze them and let you know back.

    Thread Starter gabrielefortunato

    (@gabrielefortunato)

    ood question… I do not get anything, just the 504 Error Screen at front-end when I try to access any Shop page and at backend on Hosting log the error
    [apache][:warn] [pid 38424] [client 85.5.79.13:59458] Timeout waiting for output from CGI script

    Now it is on version 1.9.53

    If you want to try the front end as user I can update to 1.9.54 and you can see the Shop gets frozen.

    Thank you

    Plugin Author Magazine3

    (@magazine3)

    Can you please update the plugin and check if the issue is still persistent or not. If the issue is still persistent, Please enable debugging mode in config.php to see the exact error. And Then let us know back.

    • This reply was modified 4 years ago by Magazine3.
    Thread Starter gabrielefortunato

    (@gabrielefortunato)

    Thank you

    this is the error in debug log:
    [11-Nov-2020 14:34:43 UTC] PHP Notice: Undefined offset: 0 in /home/customer/www/mycityshop.ch/public_html/wp-includes/meta.php on line 567

    and it takes 1 minute for the shop page to load and I see front tend the message at the bottom left: “waiting for developers.google.com”

    If I deactivate your plugin or roll back everything works immediately.

    Thank you

    Thread Starter gabrielefortunato

    (@gabrielefortunato)

    Good morning,

    have you got the chance to have a look at this error ?

    [11-Nov-2020 14:34:43 UTC] PHP Notice: Undefined offset: 0 in /home/customer/www/mycityshop.ch/public_html/wp-includes/meta.php on line 567

    Thank you !
    Kind regards
    Gabriele

    Plugin Author Magazine3

    (@magazine3)

    We inspected your issue and it is valid. We already created a GitHub ticket and the issue will be resolved in next plugin update.

    For reference please follow this GitHub ticket: https://github.com/ahmedkaludi/schema-and-structured-data-for-wp/issues/1245

    Thread Starter gabrielefortunato

    (@gabrielefortunato)

    Thank you for the feedback, I really appreciate.
    Gabriele

    Plugin Author Magazine3

    (@magazine3)

    The issue has been resolved in recent plugin update(version 1.9.55). Please update the plugin and check it once. Then let us know.

    Thread Starter gabrielefortunato

    (@gabrielefortunato)

    It works !
    Error fixed so far.
    Thank you

    Plugin Author Magazine3

    (@magazine3)

    We are glad your issue has been resolved.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘1.9.54 Error Woocommere 504’ is closed to new replies.