Support for ultimate

Kindly know me your ticket numbers.

#217257
#216988

Hi,
Same issue here.
Bought Groups and Staffs and Ultimate. Have premium support but no response in my tickets.

Kindly know me your ticket number.

I have 4 tickets. But these 2 are the urgent ones:
#216039
#216905

Is there someone from your team who understands my concern in the ticket that I created 5 days ago please?

I am following up our premium support team and will know you soon.

Ok, thank you.

Any news on the issue, please? It’s almost 10 days of no resolution.

I am hoping they are just busy. I got few tickets to and have not receive any response yet.