• Resolved tfarino

    (@tfarino)


    Hi,
    I installed your plugin and connected it to the Instagram account. No posts, just a spinning circle. Before I give it a 1-star rating and remove it, please show me it works.

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Dear @tfarino,

    Thank you for the report.
    What version is currently installed on your end? Make sure it is 1.4.7.

    We do have some issues with the plugin but the latest version includes fixes targeted at resolution.

    Looking forward to hearing from you.

    Sincerely,

    Hi, @asyag

    I have this wrong, too.

    I have checked that my version is 1.4.7.

    • This reply was modified 4 years, 3 months ago by gina221122.

    Hi @asyag
    I have this wrong, too.
    I have checked that my version is 1.4.7.

    Same issue for me on version 1.4.7

    Instagram account connected, feed set to use said account.

    Loading circle showing.

    Javascript error :

    Uncaught TypeError: Cannot read property 'standard_resolution' of undefined
        at Object.wdi_front.parseLighboxData (wdi_frontend.min.js?ver=2.4.7:1)
        at Object.wdi_front.smartPicker (wdi_frontend.min.js?ver=2.4.7:1)
        at Object.wdi_front.feedSort (wdi_frontend.min.js?ver=2.4.7:1)
        at Object.wdi_front.displayFeed (wdi_frontend.min.js?ver=2.4.7:1)
        at Object.wdi_front.saveUserData (wdi_frontend.min.js?ver=2.4.7:1)
        at Object.success (wdi_frontend.min.js?ver=2.4.7:1)
        at Object.success (wdi_instagram.min.js?ver=2.4.7:1)
        at i (jquery.js?ver=1.12.4-wp:2)
        at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)
        at x (jquery.js?ver=1.12.4-wp:4)

    Not sure if a cause or a consequence of not being able to access the feed.

    Thanks for the help.

    I have the same problem. My version is 1.4.8

    Show me error after a while, “something is wrong. Response takes too long or there is JS error”
    Tis the link:
    https://regnumchristi.es/prueba-instagram/

    THANKS

    I have the same error and behavior as @pitidavies, also on version 1.4.8.

    Please advise.

    • This reply was modified 4 years, 3 months ago by roosites.

    I’ve updated to 1.4.8 but still no instagram images showing.
    This used to work. Now says “there is no media in this feed.”
    Please advise.
    https://www.gohardfishing.com

    Same issue here. 1.4.8. No images in feed.

    Just updated to 1.4.8 Same issue here.

    Same issue, with version 1.4.9
    Could it depend on IG account being “business” (just for having the statistical option, not because I’m really a business) while plugin tries to access it as personal?

    on IG I converted to business account, but categorized as “personal blog”

    • This reply was modified 4 years, 3 months ago by lonestaritaly.

    Dear @tfarino,@gina221122,@kevf,@lomic,@pitidavies,@roosites,@gutterboy333,@atnetsolutions,@lonestaritaly,

    We apologize for this belated update.

    New version has just been released.

    Please update the Social Photo Feed to v 1.4.10.

    Sincerely,

    @asyag Not much point, moved to another plugin on all sites since you refused to fix the “blocking issue” that was reported many months ago.

    @asyag Yes! I can confirm that it’s finally working again. Thanks!

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Instagram Posts Not Showing. Spinning Circle’ is closed to new replies.