Product variations don’t sync
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Hi,
I have a catalog on woocommerce only of products with variations, they are all synchronized but nothing comes out in the facebook catalog.
If I try to create a simple product, I find it immediately on facebook.
At first it was working but then I had to create a new catalog via the plugin because the first catalog already existed and had products via the pixel.
I have tried several times to reinstall the plugin and create new catalogs but it always has the same problem, no products with variations.There is a way to reset the plugin? after reinstalling it takes the old data and i think maybe it is something wrong with new catalog
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Hi,
it will actually not work well.
after the update the products have been sent in the catalog as variants, but there are no color or size fields.
the categories have not been read, there is only one with a number instead of the name.
If I try to create a new single product it sends the category name correctly and in the catalog page I see the data source App woocommerce v2 which only sent one product.
I tried duplicating one of the existing products, modifying it slightly, deleting the product I copied from and renamed it as before. Now I have in the catalog two products with the same name and if I delete them from the facebook catalog they reappear immediately.
Sorry but english is not my first languages.
Hello
Virgilio RiccardoHi,
for now I have limited myself to creating the catalog and not enabling the shop on facebook.
[Variants used Colore – Taglia – Dimensione]
[Attribute image – text – text ]
The variants are created correctly, if a product is composed of 4 variants in the catalog I find 4 variants but there are no values ??that specify the variant.
Color and size cuts are not present as values, in the site I have the plugin to use images instead of color codes but both sizes and dimensions are simple text values ??and it is very strange that they are not recognized.screenshots:
https://drive.google.com/drive/folders/1s4evQKHp1wKpWJf5XNdpRUxV88bNU8Bh?usp=sharingThanks
Riccardo VirgilioHi,
clicking on variations works fine, it redirects on the right variation.
The website is online so i need to wait tonight to test with all plugin disabled.
I think the category name issue is caused by the default google category field, in the plugin page “product sync”, is there a way to delete the previous choice i had?.There is a way to reset that field??
I hope there aren’t conflict between google feed plugin and fb4w, otherwise is a huge problem.Riccardo Virgilio
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