• starshine999

    (@starshine999)


    Worth it, Good Solutions with Good Support. Better than 10 times in comparatively with WPML & Translatepress.
    Gtranslate is Easy to use and the Best Translation Plugin for WordPress.
    All good in this plugin accept speed issue. You can’t get good ranking for translated content due to slower speed of this plugin. Speed issue is a big problem with them.

    • This topic was modified 4 years ago by starshine999.
    • This topic was modified 4 years ago by starshine999.
    • This topic was modified 3 years, 9 months ago by starshine999.
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    • This topic was modified 3 years, 6 months ago by starshine999.
    • This topic was modified 3 years, 6 months ago by starshine999.
    • This topic was modified 3 years, 6 months ago by starshine999.
    • This topic was modified 3 years, 2 months ago by starshine999.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author edo888

    (@edo888)

    Hi,

    Could you provide more details about your website and the issues you were having, so I have a chance to comment about it?

    As I understand from your comments you were having an issue and our support team was able to fix it, then you have updated something and the issue reappeared.

    Thanks! ??

    • This reply was modified 4 years ago by edo888.
    Thread Starter starshine999

    (@starshine999)

    I really appreciate your efforts you are doing really hard to keep all things running in a smooth way, Thanks for that. But the thing is this as you also know we are using a WordPress platform and here we need to update plugins and themes from time to time to keep all things updated on the platform and to keep getting better results.
    And it’s required to do which in my knowledge.
    My Comment is not about the plugin isn’t working. I think I mentioned it’s working but for a short span of period. From time to time, it used to have issues sometimes the font is getting broken, sometimes icons, sometimes load issues or pic issues, or sometimes website Translation not getting the update translation, and so on other issues… So from this point of view and experience, I just expressed my views like this one is just good only for beginner’s websites or for very small websites if we think for other middle brands or medium-scale businesses I don’t think it will work for them will prefer to drop it. Because whenever used to get the issues it shows on a live website and there is no alternative to hide the issues accept disable option or plugin. so it gives a bad UX in the Translated version and it gives SEO damage too to the site owner.
    And if comes to the support team, first of all, they will never want to accept the problem is from their end we need to provide them complete details of evidence and make sure now they will not deny afterward will pass to the developer and have to wait for a maybe 1 day, 2 day or 3 days don’t know.
    And the team just stop giving responses to your messages or just will say wait for that team will look.
    And the solution will come and will work for a few days or weeks or months.
    And the whole process will repeat. The issues Will start again.
    The main issue is: when we have a problem on the web don’t have anything to hide or control until it’s not getting fixed properly.
    People do hard to get a good ranking by working on SEO work or many things but this kind of often issues makes their all efforts vanished and it gives them a sour taste of this product.
    In the end, it’s only your efforts which keeps trying to make this plugin better, you are doing hard and as I said earlier I appreciate your efforts but the things which I explained also you can’t deny with this because this the experience.
    Thanks!
    Kind Regards!

    Plugin Author edo888

    (@edo888)

    Hi,

    I recommend you to keep a staging/development website for updates, to not break things on your live website when you are doing updates. This will reduce the stress on you and also on our support team. After the updates you need to test your website and when everything is OK, you can push the changes to your live site.

    Thanks! ??

    I really appreciate your efforts you are doing really hard to keep all things running in a smooth way, Thanks for that. But the thing is this as you also know we are using a WordPress platform and here we need to update plugins and themes from time to time to keep all things updated on the platform and to keep getting better results.
    And it’s required to do which in my knowledge.
    My Comment is not about the plugin isn’t working. I think I mentioned it’s working but for a short span of period. From time to time, it used to have issues sometimes the font is getting broken, sometimes icons, sometimes load issues or pic issues, or sometimes website Translation not getting the update translation, and so on other issues… So from this point of view and experience, I just expressed my views like this one is just good only for beginner’s websites or for very small websites if we think for other middle brands or medium-scale businesses I don’t think it will work for them will prefer to drop it. Because whenever used to get the issues it shows on a live website and there is no alternative to hide the issues accept disable option or plugin. so it gives a bad UX in the Translated version and it gives SEO damage too to the site owner.
    And if comes to the support team, first of all, they will never want to accept the problem is from their end we need to provide them complete details of evidence and make sure now they will not deny afterward will pass to the developer and have to wait for a maybe 1 day, 2 day or 3 days don’t know.
    And the team just stop giving responses to your messages or just will say wait for that team will look.
    And the solution will come and will work for a few days or weeks or months.
    And the whole process will repeat. The issues Will start again.
    The main issue is: when we have a problem on the web don’t have anything to hide or control until it’s not getting fixed properly.
    People do hard to get a good ranking by working on SEO work or many things but this kind of often issues makes their all efforts vanished and it gives them a sour taste this product.
    In the end, it’s only your efforts which keep trying to make this plugin better, you are doing hard and as I said earlier I appreciate your efforts but the things which I explained also you can’t deny with this because this the experience.
    Thanks!
    Kind Regards!

    • This reply was modified 4 years ago by edo888.
    Thread Starter starshine999

    (@starshine999)

    Hello, I take your advice wisely Thank you.
    I really appreciate your and your team’s help.
    And as I understand now before if going to do any update on site it’s better to inform your team in advance or later to keep eye on issues.
    In the end, now there is only one small issue left only with your plugin about Time to the first byte I think it happened because all the translations used to get saved in your database, and sometimes it takes a time to get a load. if possible you may improve something about this in future updates then it will become a great product.
    I’ve changed my review about this plugin. I hope the load speed issue will get resolved soon.
    Thank you!

    Plugin Author edo888

    (@edo888)

    Hi,

    We have done a major upgrade yesterday and the day before and now our service is much faster than before. You can make tests and share your feedback. You can compare the speed of your main website and the translated version. If you are concerned about speed, we recommend using our sub-domain URL structure, which is quicker than sub-directory URL structure, as it does not depend on your server internals.

    If you have any issues, please contact our live chat: https://gtranslate.io/#contact

    Thanks! ??

Viewing 5 replies - 1 through 5 (of 5 total)
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