Hustle Pop Up Issue

  • Resolved harmonive

    (@harmonive)


    4 years ago

    Hey team,

    I found that once I activated All in One WP Security Plugin, the pop-up doesn’t work anymore.

    Current condition: I deactivated the security plugin. So pop-up works.

    May I know what should I do regarding this? Or any other recommended security plugin?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @harmonive,

    Thank you for contacting us.

    One option to see if there is a specific error being logged is to enable debug.log from your wp-config file. Please access your server via (S)FTP, edit wp-config.php file, find a line like

    define('WP_DEBUG', false);and replace it with the following (if the above line doesn’t exist, simply insert next snippet just above the /* That’s all, stop editing! Happy blogging. */ )

    // Enable WP_DEBUG mode
    define(‘WP_DEBUG’, true);
    // Enable Debug logging to the /wp-content/debug.log file
    define(‘WP_DEBUG_LOG’, true);
    @ini_set( ‘log_errors’, 1 );
    // Disable display of errors and warnings
    define(‘WP_DEBUG_DISPLAY’, false);
    @ini_set(‘display_errors’, 0);

    Then go ahead and try to replicate the popup issue.

    By doing so, a /wp-content/debug.log file should be created. Simply download it, rename it to debug.txt and attach it here in your next reply.

    As an alternative, you can opt for deactivating this security plugin and using our Defender plugin which will also assist you with securing your site.

    Best,
    Jonathan S

    Thread Starter harmonive

    (@harmonive)

    Thank you very much! I’ll go for installing your Defender plugin instead.

Viewing 2 replies - 1 through 2 (of 2 total)
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