• Resolved marcinayaadmin

    (@marcinayaadmin)


    I am currently looking for a payment gateway for my 2 e-shops based in Czech Republic and have a couple of questions:
    1. refund of customer payment – i expect there are no fees but do the transaction fees also get refunded?
    2. integration with woocommerce pages – does customer get redirected or is the payment form integrated into the shop pages?
    3. is the payment form as part of plug-in or do I need to create my own? (have seen multiple strings in the forum on creating form so bit confused)
    4. can i link multiple of my accounts to stripe payment gateway to channel customer payments in different currencies to the correct account on my side?
    Apologies if this is bit basic but i am new to this and haven’t been able to find conclusive answers on this.
    Thanks for any pointers.
    Marcela

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there Marcela,

    1. refund of customer payment – i expect there are no fees but do the transaction fees also get refunded?

    As mentioned in the Stripe documentation below, “There are no fees to refund a charge, but the fees from the original charge aren’t returned.”:
    https://stripe.com/docs/refunds

    2. integration with woocommerce pages – does customer get redirected or is the payment form integrated into the shop pages?

    The payment form/fields are displayed directly on the WooCommerce Checkout page — the customer is not redirected off-site.

    3. is the payment form as part of plug-in or do I need to create my own? (have seen multiple strings in the forum on creating form so bit confused)

    You do not need to create your own form. WooCommerce includes functionality to generate a Checkout page (which you can read about here), and the Stripe payment gateway extension adds the fields for processing the payment via Stripe.

    4. can i link multiple of my accounts to stripe payment gateway to channel customer payments in different currencies to the correct account on my side?

    Currently, with our Stripe extension it’s only possible to connect it to a single account. If you created the different currencies/languages as separate sites on a multi-site install, then you could connect each one to a separate account.

    I hope that helps!

    AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Stripe payment gateway integration’ is closed to new replies.