Issue with sale_price_effective_date

  • Resolved arroccomatto

    (@marcomancosu)


    4 years, 1 month ago

    Hi there, I’m experiencing issues in uploading the catalog feed to Facebook. The main issue is with sale_price_effective_date which results in Facebook showing now the products at discounted price even if the discount is planned 2 months from now. It looks like Facebook does not recognize the dates in the feed. Indeed the sale_price_effective_date in the Facebook error report shows that Facebook extracts from the feed the start date of the sale but not the end date, even if this is correctly displayed in WooCommerce.
    Please advice

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Pit Bozionelos

    (@pitbozionelos)

    Hey @marcomancosu ,

    Thank you very much for reaching out to us and apologies for the delayed response!

    I’m happy to further investigate this error with you to find out more regarding why the sale_price_effective_date isn’t recognized as expected from Facebook. As a first step, would it be possible to share a screenshot of the error with me to take a closer look? ??

    You can use a service like Imgur or Snipboard to create a link that allows you to proceed.

    Looking forward to your response.

    Best regards,
    Pit

    Pit Bozionelos

    (@pitbozionelos)

    Hey @marcomancosu ,

    It has been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

    Thanks,
    Pit

Viewing 2 replies - 1 through 2 (of 2 total)
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