Repeated failed backups

  • Resolved lola1979

    (@lola1979)


    4 years, 1 month ago

    Repeated failed backups

    This is the log: (sg_backup_opt(full)_20201022112957_backup)

    Date: 2020-10-22 11:29:00 UTC
    Reloads: ON
    User mode: Free
    BackupGuard version: 1.4.8
    Supported archive version: 5
    Database prefix: wp_
    Site URL: https://lolaeslola.com.ar
    Home URL: https://lolaeslola.com.ar
    Uploads path: /home2/u3403lola/public_html/wp-content/uploads
    Site installation: standard
    OS: Linux
    Server: Apache
    User agent: WordPress/5.5.1; https://lolaeslola.com.ar
    PHP version: 7.3.23
    MySQL version: 5.7.31
    Int size: 8
    Int lib: gmp
    Memory limit: 512M
    Max execution time: 30
    Disk free space: 4.1GB
    CURL available: Yes
    Openssl version: OpenSSL 1.1.1d 10 Sep 2019
    CURL version: 7.71.0 / SSL: OpenSSL/1.1.1d / libz: 1.2.7
    Email notifications: OFF
    FTP passive mode: OFF
    Exclude paths:
    Tables to exclude:
    Number of rows to backup: 10000
    AJAX request frequency:
    Environment: WordPress 5.5.1
    Backup mode: Schedule
    Backup type: files,database

    2020-10-22 11:29:00: Start backup
    2020-10-22 11:29:00: Reload method set to ajax
    2020-10-28 17:56:00: SGExceptionExecutionTimeError: Execution timeout error [File: /home2/u3403lola/public_html/wp-content/plugins/backup/com/core/backup/SGBackup.php, Line: 128, URL: /wp-admin/admin-ajax.php]

    Line 128 in SGBackup.php says:
    $exception = new SGExceptionExecutionTimeError();

    How can I solve this problem?
    Best regards

    • This topic was modified 4 years, 1 month ago by lola1979.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Support Backup Guard

    (@backup-guard)

    Dear @lola1979 ,

    Thanks for reporting this to us.

    Since your file number is quite large, please, make the Request Frequency 10 seconds. This can be done via the plugin settings. https://prnt.sc/v9bngo

    Also, please, increase the PHP execution time since 30 wouldn’t be enough.

    Then perform another backup and in case it fails, sent the backup log again.

    Thanks.

    Plugin Support Support Backup Guard

    (@backup-guard)

    Dear @lola1979 ,

    How are you today?

    Did you try the solutions as offered and how did it go?
    Please, let us know.

    Thread Starter lola1979

    (@lola1979)

    Hello, i am trying. I will say it in a few days. Thank you so much!

    Plugin Support Support Backup Guard

    (@backup-guard)

    Hi @lola1979 ,
    Sure.

    Feel free to test and let us know.

    And if you face another issue, please submit another support thread.

    Take care. ??

    Thread Starter lola1979

    (@lola1979)

    Hello, I was testing and I think it may be the php runtime, as you have told me. I had that problem with the backup of my previous hosting service, I recently did a hosting migration and today I was able to test it. I’ll wait to see if this is solved and we keep in touch. Thank you so much!

    Plugin Support Support Backup Guard

    (@backup-guard)

    Dear @lola1979 ,

    You’re welcome and please, let us know what results you have.

Viewing 6 replies - 1 through 6 (of 6 total)
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