Encounter error in after submitting contact form

  • Hello, I currently purchased the https://maximum.software/store/pdf-forms-for-contact-form-7-wordpress-plugin-enterprise-extension/, to remove the pdf ninja watermark and to upload above 2mb pdf file size.

    Now, I test the form, but then after submitting the forms, I encounter this error.
    I don’t know what to do.

    Please help.

    An error occurred while processing a PDF: Error generating PDF: Fill failed: Unhandled Java Exception in create_output(): java.lang.IllegalArgumentException: the.name.1.is.too.long.2.characters: 385 at pdftk.com.lowagie.text.pdf.PdfName.(PdfName.java:1813) at pdftk.com.lowagie.text.pdf.PdfName.(PdfName.java:1799) at pdftk.com.lowagie.text.pdf.AcroFields.setField(AcroFields.java:1068) at pdftk.com.lowagie.text.pdf.AcroFields.setFields(AcroFields.java:965) at com.gitlab.pdftk_java.TK_Session.create_output(TK_Session.java:2790) at com.gitlab.pdftk_java.pdftk.main_noexit(pdftk.java:177) at com.gitlab.pdftk_java.pdftk.main(pdftk.java:149) There was a problem with pdftk-java. Please report it at https://gitlab.com/pdftk-java/pdftk/issues including the message above, the version of pdftk-java (3.1.3), and if possible steps to reproduce the error. at pdf-api.php:382

Viewing 1 replies (of 1 total)
  • Plugin Author maximum.software

    (@maximumsoftware)

    Hi,

    Can you send me your PDF file to admin at maximum dot software?

    Your issue is likely non-standard compliant PDF file with one of the field names being really long.

    One thing you might try is edit your PDF file and decrease the length of your field names.

    Another thing you might try is to re-save the file in a more standard-compliant PDF editor.

    Let me know if that helps or not.

Viewing 1 replies (of 1 total)
  • The topic ‘Encounter error in after submitting contact form’ is closed to new replies.