Trying to access the Plugin and it is denied!

  • When I was trying to access the Plugin, this is not possible, due to a message stating:
    “The page you are trying to access is restricted due to a security rule”.
    Contacted the host provider, Siteground, they could not solve the issue, saying this is a matter for a professional developper.
    Can you help me to clarify what is happening? Is this normal to happen?
    Many thanks and warm regards,

    Pedro

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    Security rules are generally either set at server level (a Web Application Firewall such as mod_security) or at WordPress plugin level (Sucuri, WordFence, All in one Security, …). mod_security would typically be managed by your hoster (or a server admin if you have a dedicated server), the security plugin by the person managing your WordPress installation. A third possibility exists; Cloudflare (or a similar service)?

    hope this puts you in the right direction!

    kind regards,
    frank

    Thread Starter Pedro Fidalgo

    (@pedro-fidalgo)

    Hi Frank,

    In fact my host provider, Siteground, just said this is a matter for a professional developper and did not solved the issue.
    Shall I move from Sitegorund to other provider, compatible with Async Javascript?
    Warm regards,
    Pedro

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    I would be surprised if Siteground would not now if somehow they prevented AsyncJS from working, so I would rather check security plugins and/ or cloudflare?

    Thread Starter Pedro Fidalgo

    (@pedro-fidalgo)

    Nothing to do with the current version of WordPress?

    Do you mean to check compatibility with plugins like Loginizer, Akismet.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    no, should work fine on latest wordpress. akismet is active on multiple of my own sites, loginizer I have not heard of yet. if you suspect a conclict with anohter plugin, disabling (and re-enabling) plugins one at a time might be a good course of action?

Viewing 5 replies - 1 through 5 (of 5 total)
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