Checkout Order Status: Payment Pending

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  • Plugin Author mcgregormedia

    (@mcgregormedia)

    Hi! Unfortunately there are no plans to implement this status in the plugin. WooCommerce docs describe Payment Pending as follows:

    Pending orders are orders where the customer selected Place Order but abandoned the payment page or had their credit card transaction declined.

    Neither of these are true in this case so this status is not appropriate. The Payment Pending status will also not trigger a customer order email, which may cause problems for customers wondering if their order has been received.

    Sorry it’s not better news.

    Andy

    I would like to see a custom order status, like “Completed, awaiting final payment” so the customer is notified that the order has shipped, but I can see from Orders that we have not yet received funds.

    • This reply was modified 3 years, 12 months ago by crabjack.
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