Error Connecting Analytics “Error: The response is not a valid JSON response.”

  • Resolved shaneleite

    (@shaneleite)


    4 years, 4 months ago

    Hi Support

    When trying to connect Google Site Kit / Analytics, we get the error “Error: The response is not a valid JSON response.”

    We have tried to connect as
    1. Incognito mode
    2. All plugins disabled
    3. Tag Manager removed

    And all variations of the above, including disconnecting on each occation

    Still can’t get analytics to connect

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for getting in touch, and providing the troubleshooting steps you’ve undertaken. If you’d like to share the following we can hopefully assist:

    1. your Site Health information. You can use this form to share privately.
    2. At what stage do you encounter this error. After clicking on a particular button during the Analytics setup flow?

    Facing the same issue and not so tech-savvy to identify what is causing the issue. GA, GTM and GSC are linked without any issue.

    Site I need help with: https://teche.me/

    Plugin Support James Osborne

    (@jamesosborne)

    @edwardged91 If you’d like to open a new support topic we’d be happy to assist with your case individually.

    Please include all relevant information to your support topic, including your Site Health Information if relevant. You can share using this form after opening a support topic.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 4 replies - 1 through 4 (of 4 total)
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