Creating Blank Forms

  • I recently upgraded wordpress to the latest version and upgraded Contact Form to the latest version as well. Now when I try to create a new contact form when I save it everything goes blank. When I say everything I mean the information in the Form tab and the Mail tab. The Messages tab retains everything but I have not edited any of that information so I assume it is pulled from the defaults.
    I have tried to disable the plugin, delete and re-install it checked the permissions of the folder via FTP.

    Any help and guidance it greatly appreciated!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website in question?

    Thread Starter cpugeek75

    (@cpugeek75)

    Waterwaysequipment.com. Problem is you can’t see the problem from the public side. This happens when I create the Form on the Admin side. I have attached pictures with comments below.

    <a href="https://waterwaysequipment.com/capture-1.png" rel="noopener" target="_blank"></a>
    Clicking Add New brings up this information (Default Template)

    <a href="https://waterwaysequipment.com/capture-2.png" rel="noopener" target="_blank"></a>
    Showing Mail Tab after clicking Add New (again Default Template information), Messages and Additional Settings tabs also have pre-filled information.

    <a href="https://waterwaysequipment.com/capture-3.png" rel="noopener" target="_blank"></a> After clicking Save you can see the Form tab is now blank!

    <a href="https://waterwaysequipment.com/capture-4.png" rel="noopener" target="_blank"></a> Mail Tab is also blank after clicking Save

    • This reply was modified 4 years, 4 months ago by cpugeek75.
    Plugin Author Takayuki Miyoshi

    (@takayukister)

    You are using an old version of the plugin. Update it to the latest (5.2.2) first.

    Thread Starter cpugeek75

    (@cpugeek75)

    I just updated to the latest version, 5.3. Same problem.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

Viewing 5 replies - 1 through 5 (of 5 total)
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