All Email notifications no longer sent with BuddyPress 6.3.0

  • Michael

    (@michael8888)


    4 years, 1 month ago

    Emails are no longer sent with BuddyPress 6.3.0 if the user has email options set to “All Email.” Digest still works. At first I thought it is an issue with our SMTP plugin but it turned that ass_send_email in bp-activity-subscription-functions.php in is never executed.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Boone Gorges

    (@boonebgorges)

    Hi @michael8888 – Sorry to hear you’re having problems.

    > it turned that ass_send_email in bp-activity-subscription-functions.php in is never executed.

    Have you had a chance to debug this back a bit further? Specifically, have you confirmed that https://github.com/boonebgorges/buddypress-group-email-subscription/blob/master/bp-activity-subscription-functions.php#L288 this function is being called at all?

    It could be that you’re experiencing problems with the asynchronous routine. Try enabling BPGES_DEBUG https://github.com/boonebgorges/buddypress-group-email-subscription/wiki/How-to-troubleshoot-missing-emails and then have a look at what’s showing up in the logs.

    Thread Starter Michael

    (@michael8888)

    Boone, thanks for the reply. Did you test the All Email setting with BuddyPress 6.3.0?

    Plugin Author Boone Gorges

    (@boonebgorges)

    Yes, it’s running fine on all BP installations that I manage.

    Thread Starter Michael

    (@michael8888)

    Just when I wanted to start with debugging, it to worked again. The only thing I did was to deactivate and reactivate the plugin. I will report back when the problem reoccurs.

    Hey,
    Experiencing a similar issue here with upgrade to BuddyPress 6.3.0. I addeddefine( 'BPGES_DEBUG', true ); in my congif.php ..
    I’m running a multisite install, and I neither found bpges-debug.log at the root /wp-content/uploads nor at /wp-content/uploads/sites/X/ (where X is the ID of the site where your plugin is activated).
    I also installed and network activated WP-Cron, but I don’t know exactly what cron job shall I look for.

    Thx for your support,

    • This reply was modified 3 years, 11 months ago by larnoult.

    Ok, although I did not manage to activate the debug mode, I did test this feature on a fresh and simple multisite install (default theme, just BP Version 6.4.0 and BuddyPress Group Email Subscription – that I re-downloaded – as activated plugins): I notice the same issue. “All Emails” are not delivered to users (unless you set personnel user preference to .. every mails ;-))
    All other mails generated by your plugin work fine.
    Any idea what might go wrong?

    Plugin Author Boone Gorges

    (@boonebgorges)

    > I notice the same issue. “All Emails” are not delivered to users (unless you set personnel user preference to .. every mails ;-))

    Can you explain this in more detail? Does this mean that only digests work?

    Thread Starter Michael

    (@michael8888)

    When we disable the plugin and enable it again, it often works again. But often I only notice when users start complaining.

Viewing 8 replies - 1 through 8 (of 8 total)
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