PHP Error when trying to export products

Hello @reventor, try deleting completely and reinstalling the plugin, where the pcfw-export-support.php was moved to the export folder 5 minutes after the update. You must have updated immediately, before the change or during the change.

I think this will resolve the issue, where the plugin works fine as a clean installation on our end. Please let us know!

A couple of users are noting this issue, others are not. We certainly want to apologize for this problem.

There is an error in the download repository looking for the file /modules/search/pwfa-export-support.php which does not exist under that folder. The correct file is located at /modules/export/pcfw-export-support.php.

I have reloaded the same build which is working fine on our staging sites, which should fix the repository file stream with www.remarpro.com. There is nothing wrong with the plugin, it is the download stream that has corrupted the location of the file.

Please fully delete and replace it with version 1.2.1 and let us know right away if there are further issues. There should not be, but there shouldn’t have been with the previous version either.

We deleted the plugin and reinstalled it, but the error remains the same.

We normally don’t provide direct support, but in this case, we need to find out what is actually going on. We cannot replicate your errors. Can you please email [email protected] and include your domains administrator login at https://domain.com/wp-login.php. I will have the developer fix this? Sorry for the problems.

Hello @reventor. Unfortunately, my new developer and I are not on the same page regarding certain details on this plugin. We have uploaded a completely new compiled plugin as version 1.2.2. I checked the files carefully and all the internal URI’s are correct.

The plugin functions fine despite the above errors. What is happening is the export module wasn’t able to find it’s function file, throwing URI errors. Your current WordPress configuration is set up to show all errors, even those not fatal.

I would configure your wp-config.php file with this code inserted BEFORE /* That’s all, stop editing! Happy blogging. */. It forces WordPress to log all errors, notices, and warnings to a file called debug.log in the wp-content directory. It will also hide the errors so they do not interrupt page generation.

// Enable WP_DEBUG mode
define(‘WP_DEBUG’, true);

// Enable Debug logging to the /wp-content/debug.log file
define(‘WP_DEBUG_LOG’, true);

// Disable display of errors and warnings
define(‘WP_DEBUG_DISPLAY’, false);
@ini_set(‘display_errors’,0);

// Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
define(‘SCRIPT_DEBUG’, true);

Hope this works!

@reventor The plugin has a number of fixes in version 1.2.3, hopefully correcting any problems created by the previous developer. Please create a new support thread with exact details if any further issues are encountered. Thanks!