Segment based on product purchased?

  • Resolved LS

    (@lsterling03)


    4 years, 1 month ago

    I understand that I can trigger automated emails based on product purchased. But I can’t find information about manually sending a campaign to all customers who purchased a specific product. Is it possible to send to a segment of subscribers who have purchased a specific product?

    Your documentation suggests that this is only available in Magento and BigCommerce. Can you confirm, please?

    Thank you!

    • This topic was modified 4 years, 1 month ago by LS.
    • This topic was modified 4 years, 1 month ago by LS.
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  • Plugin Support khungate

    (@khungate)

    Thanks for reaching out, your question about how to trigger automated emails based on products purchased would be best suited for the support group at Mailchimp to review. Here at the plugin team, we focus on the engineering of the plugin between your store and Mailchimp.

    They would be able to access your account and walk you through that process. You can reach out to their excellent customer service team via this support link. You should be able to chat with them and take things from there.

    Thanks again for getting in touch, let us know if there’s anything about the plugin we can answer.

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