Add New Order via Backend, Product Price is Zero

Hi @divan-web-devine ,

When the client tries to add a new order via the backend, at https://sticky-fudge.com/wp-admin/post-new.php?post_type=shop_order, the prices for the simple products they add is zero

That is strange. I tested this on our test site with a simple product and the price was included as seen here: https://d.pr/i/43luD4

Please make sure that when you add the products, the quantity is selected as seen in this screenshot: https://d.pr/i/WmpXzj

Also, for order totals to update, please make sure to use the “Recalculate” button as seen here: https://d.pr/i/3nVUsY

If the issue persists, then I recommend doing a conflict test: https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

Do let us know if you have any further queries.

Hi @divan-web-devine

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Thanks,