Failed to connect to server
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Hi!
I am trying to set up this plugin and have not been able to connect and send a successful test email.
I confirmed with our hosting provider (network solutions) that the issue is not on their end and worked with office 365 support to ensure I am using the correct details included below.
SMTP Host: smtp.office365.com
Encryption: Tried both SSL/TLS and STARTTLS
Port: 587
Authentication: Yes
username: confirmed correct
Password: confirmed correctTest email does not deliver.
Debug log – SMTP ERROR: Failed to connect to server: Connection timed out (110)Tested using Gmail with the exact same results.
With the plugin disabled emails do send, but go directly to spam which is why I am trying to implement this plugin. I am using the native Enfold theme contact form. Office support said I may need to update some code for this to work but they were unable to tell me where. Not sure if I need this plugin support or the support for that theme but figured I would start here.
Thanks in advance for the help!
The page I need help with: [log in to see the link]
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Hi,
SMTP ERROR: Failed to connect to server: Connection timed out (110)
The above error message is letting you know that it is timing out when trying to connect to your server. Did you show that error message to your host? You can check the following link for some solutions https://stackoverflow.com/questions/22832410/smtp-error-failed-to-connect-to-server-connection-timed-out-110-the-follo.
Let me know how you go.
Thank you
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