Woocommerce dashboard crashes wordpress (critical error)
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I’ve been doing a web shop for my business and I’ve been having problems – I’ve been getting lots of freezes and critical errors while doing the shop. The shop is not live yet – there are products, categories etc. but there are no purchases and no customers. The web page is currently in development mode when anyone comes to the page.
When I press Woocommerce in admin pane, the dashboard with sales etc information tries to open up, but this seems to result into critical errors. When the dashboard does load, the Charts Netsales and Orders show errors with info: “There was an error getting your stats. Please try again.”
I’ve been getting lots of empty screens with text “Critical error” while trying to develop the web shop, i.e. while doing stuff in admin pane.
I now tried troubleshooting mode and been disabling and enabling plugins. If I have Woocommerce enabled and no other plugin, I see this weird behavior and errors. So to me it seems that the problem is with Woocommerce.
I have Storefront theme in use, which should be ok with Woocommerce, right? And I have all the latests updates in WordPress, Woocommerce, theme etc.
Could you please help me? I am not sure how to fix this and what might be the problem. And please let me know what other information you might require in order to help me.
Best regards, Kirsi-Maria Hiltunen
The page I need help with: [log in to see the link]
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Hi there,
If you get “critical errors”, could you share some of the specifics of those errors here, as it might be a vital clue as to what’s causing your issues.
You can get more detail either from WooCommerce ? Status ??Logs ? Select “fatal-error-” logs from the dropdown, or if that’s empty have a look at your server-level logs, which can access via your host’s management panel or file manager.
I can also suggest to make sure your setup meets the server requirements outlined here:
https://docs.woocommerce.com/document/server-requirements/It might also be insightful if you can share your site’s System Status Report. To find it, go to WooCommerce ? Status, select “Get system report” and then “Copy for support”.? Then paste it here in your response.
Hi.
Thank you for your reply. There seem to be lots of fatal error -messages. Please find below 2 latest fatal error logs from Woocommerce and system info – hope these help.
(I have lots of pluging that I have not yet activated – trying to figure out these problems. I hope the not-activated plugins do not cause any problems? I think they should not?)
Best regards, Kirsi-MariaThis is the latest fatal error log:
2020-10-13T07:14:23+00:00 CRITICAL require_once(): Failed opening required ‘/home/koikkelaku/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Notes/WC_Admin_Notes.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) t?ss? /home/koikkelaku/public_html/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/autoload_functions.php rivill? 39
2020-10-13T07:14:53+00:00 CRITICAL require(): Failed opening required ‘/home/koikkelaku/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/build/attribute-filter.asset.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) t?ss? /home/koikkelaku/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Assets/Api.php rivill? 84
This is earlier error log:
2020-10-08T13:00:07+00:00 CRITICAL require_once(): Failed opening required ‘/home/koikkelaku/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/BlockTypes/ProductsByAttribute.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) t?ss? /home/koikkelaku/public_html/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/autoload_functions.php rivill? 392020-10-08T13:00:20+00:00 CRITICAL require_once(): Failed opening required ‘/home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/public/functions-global.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) t?ss? /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/class-framework.php rivill? 771
2020-10-08T13:00:23+00:00 CRITICAL require_once(): Failed opening required ‘/home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/public/functions-global.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) t?ss? /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/class-framework.php rivill? 771
2020-10-08T13:05:54+00:00 CRITICAL require_once(): Failed opening required ‘/home/koikkelaku/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Schedulers/OrdersScheduler.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) t?ss? /home/koikkelaku/public_html/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/autoload_functions.php rivill? 39
2020-10-08T13:12:02+00:00 CRITICAL Uncaught Error: Class ‘Xirki_Controls’ not found in /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/customizer/xirki/xirki.php:50
Stack trace:
#0 /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/customizer/class-customizer.php(48): require_once()
#1 /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/class-framework.php(643): XT_Framework_Customizer->__construct(Object(XT_Woo_Variation_Swatches))
#2 /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/class-framework.php(384): XT_Framework->init_customizer()
#3 /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/class-framework.php(355): XT_Framework->load_plugin()
#4 /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/class-core.php(53): XT_Framework->bootstrap()
#5 /home/koikkelaku/public_html/wp-includes/class-wp t?ss? /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/customizer/xirki/xirki.php rivill? 502020-10-08T13:12:02+00:00 CRITICAL Uncaught Error: Class ‘Xirki_Controls’ not found in /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/customizer/xirki/xirki.php:50
Stack trace:
#0 /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/customizer/class-customizer.php(48): require_once()
#1 /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/class-framework.php(643): XT_Framework_Customizer->__construct(Object(XT_Woo_Variation_Swatches))
#2 /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/class-framework.php(384): XT_Framework->init_customizer()
#3 /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/class-framework.php(355): XT_Framework->load_plugin()
#4 /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/class-core.php(53): XT_Framework->bootstrap()
#5 /home/koikkelaku/public_html/wp-includes/class-wp t?ss? /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/customizer/xirki/xirki.php rivill? 502020-10-08T13:16:34+00:00 CRITICAL Uncaught Error: Class ‘Xirki_Field_Radio’ not found in /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/customizer/xirki/field/class-xirki-field-radio-buttonset.php:15
Stack trace:
#0 /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/customizer/xirki/class-xirki-autoload.php(68): include_once()
#1 [internal function]: Xirki_Autoload->autoload(‘Xirki_Field_Rad…’)
#2 [internal function]: spl_autoload_call(‘Xirki_Field_Rad…’)
#3 /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/customizer/xirki/core/class-xirki.php(249): class_exists(‘Xirki_Field_Rad…’)
#4 /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/customizer/class-customizer.php(394): Xirki::add_field(‘xt_woovs’, Array)
#5 /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/customizer/class-customizer.php(80): XT_Framework_ t?ss? /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/customizer/xirki/field/class-xirki-field-radio-buttonset.php rivill? 152020-10-08T13:16:34+00:00 CRITICAL Uncaught Error: Class ‘Xirki_Field_Radio’ not found in /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/customizer/xirki/field/class-xirki-field-radio-buttonset.php:15
Stack trace:
#0 /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/customizer/xirki/class-xirki-autoload.php(68): include_once()
#1 [internal function]: Xirki_Autoload->autoload(‘Xirki_Field_Rad…’)
#2 [internal function]: spl_autoload_call(‘Xirki_Field_Rad…’)
#3 /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/customizer/xirki/core/class-xirki.php(249): class_exists(‘Xirki_Field_Rad…’)
#4 /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/customizer/class-customizer.php(394): Xirki::add_field(‘xt_woovs’, Array)
#5 /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/customizer/class-customizer.php(80): XT_Framework_ t?ss? /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/customizer/xirki/field/class-xirki-field-radio-buttonset.php rivill? 152020-10-08T13:25:26+00:00 CRITICAL require_once(): Failed opening required ‘/home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/freemius/includes/class-fs-api.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) t?ss? /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/freemius/require.php rivill? 41
2020-10-08T13:31:27+00:00 CRITICAL Uncaught Error: Class ‘Xirki_Toolkit’ not found in /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/customizer/xirki/xirki.php:57
Stack trace:
#0 /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/customizer/xirki/xirki.php(64): xirki()
#1 /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/customizer/class-customizer.php(48): require_once(‘/home/koikkelak…’)
#2 /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/class-framework.php(643): XT_Framework_Customizer->__construct(Object(XT_Woo_Variation_Swatches))
#3 /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/class-framework.php(384): XT_Framework->init_customizer()
#4 /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/class-framework.php(355): XT_Framework->load_plugin()
#5 /home/koikkela t?ss? /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/customizer/xirki/xirki.php rivill? 572020-10-08T13:31:42+00:00 CRITICAL require_once(): Failed opening required ‘/home/koikkelaku/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Schedulers/OrdersScheduler.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) t?ss? /home/koikkelaku/public_html/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/autoload_functions.php rivill? 39
2020-10-08T13:31:46+00:00 CRITICAL require_once(): Failed opening required ‘/home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/freemius/includes/entities/class-fs-plugin-info.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) t?ss? /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/freemius/require.php rivill? 34
2020-10-08T13:31:46+00:00 CRITICAL require_once(): Failed opening required ‘/home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/freemius/includes/entities/class-fs-plugin-info.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) t?ss? /home/koikkelaku/public_html/wp-content/plugins/xt-woo-variation-swatches/xt-framework/includes/freemius/require.php rivill? 34
2020-10-08T13:32:15+00:00 CRITICAL require_once(): Failed opening required ‘/home/koikkelaku/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/API/Reports/Taxes/Controller.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) t?ss? /home/koikkelaku/public_html/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/autoload_functions.php rivill? 39
2020-10-08T13:32:15+00:00 CRITICAL require_once(): Failed opening required ‘/home/koikkelaku/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/API/Reports/Taxes/Controller.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) t?ss? /home/koikkelaku/public_html/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/autoload_functions.php rivill? 39
2020-10-08T13:41:14+00:00 CRITICAL require_once(): Failed opening required ‘/home/koikkelaku/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Notes/WC_Admin_Notes_Tracking_Opt_In.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) t?ss? /home/koikkelaku/public_html/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/autoload_functions.php rivill? 39
2020-10-08T13:41:14+00:00 CRITICAL require_once(): Failed opening required ‘/home/koikkelaku/public_html/wp-content/plugins/woocommerce/packages/woocommerce-admin/src/Notes/WC_Admin_Notes_Tracking_Opt_In.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) t?ss? /home/koikkelaku/public_html/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/autoload_functions.php rivill? 39
This is the system information:
### WordPress Environment ### WordPress address (URL): https://koikkelakustannus.fi Site address (URL): https://koikkelakustannus.fi WC Version: 4.5.2 REST API Version: ? 4.5.2 WC Blocks Version: ? 3.1.0 Action Scheduler Version: ? 3.1.6 WC Admin Version: ? 1.5.0 Log Directory Writable: ? WP Version: 5.5.1 WP Multisite: – WP Memory Limit: 3 GB WP Debug Mode: – WP Cron: ? Language: fi External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.11 PHP Post Max Size: 256 MB PHP Time Limit: 0 PHP Max Input Vars: 3000 cURL Version: 7.71.0 OpenSSL/1.1.1d SUHOSIN Installed: – MySQL Version: 5.5.5-10.2.33-MariaDB-log-cll-lve Max Upload Size: 256 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 4.5.2 WC Database Prefix: wpsn_ Tietokannan kokonaiskoko: 7.58MB Tietokannan tietojen koko: 5.38MB Tietokannan hakemiston koko: 2.20MB wpsn_woocommerce_sessions: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wpsn_woocommerce_api_keys: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wpsn_woocommerce_attribute_taxonomies: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wpsn_woocommerce_downloadable_product_permissions: Tiedot: 0.02MB + Indeksi: 0.06MB + Moottori InnoDB wpsn_woocommerce_order_items: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wpsn_woocommerce_order_itemmeta: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wpsn_woocommerce_tax_rates: Tiedot: 0.02MB + Indeksi: 0.06MB + Moottori InnoDB wpsn_woocommerce_tax_rate_locations: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wpsn_woocommerce_shipping_zones: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wpsn_woocommerce_shipping_zone_locations: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wpsn_woocommerce_shipping_zone_methods: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wpsn_woocommerce_payment_tokens: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wpsn_woocommerce_payment_tokenmeta: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wpsn_woocommerce_log: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wpsn_actionscheduler_actions: Tiedot: 0.02MB + Indeksi: 0.11MB + Moottori InnoDB wpsn_actionscheduler_claims: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wpsn_actionscheduler_groups: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wpsn_actionscheduler_logs: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wpsn_commentmeta: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wpsn_comments: Tiedot: 0.02MB + Indeksi: 0.09MB + Moottori InnoDB wpsn_links: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wpsn_loginizer_logs: Tiedot: 0.00MB + Indeksi: 0.00MB + Moottori MyISAM wpsn_options: Tiedot: 1.05MB + Indeksi: 0.08MB + Moottori InnoDB wpsn_postmeta: Tiedot: 1.52MB + Indeksi: 0.42MB + Moottori InnoDB wpsn_posts: Tiedot: 1.52MB + Indeksi: 0.14MB + Moottori InnoDB wpsn_sg_action: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wpsn_sg_config: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wpsn_sg_schedule: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wpsn_termmeta: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wpsn_terms: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wpsn_term_relationships: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wpsn_term_taxonomy: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wpsn_usermeta: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wpsn_users: Tiedot: 0.02MB + Indeksi: 0.05MB + Moottori InnoDB wpsn_wc_admin_notes: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wpsn_wc_admin_note_actions: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wpsn_wc_category_lookup: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wpsn_wc_customer_lookup: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wpsn_wc_download_log: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wpsn_wc_order_coupon_lookup: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wpsn_wc_order_product_lookup: Tiedot: 0.02MB + Indeksi: 0.06MB + Moottori InnoDB wpsn_wc_order_stats: Tiedot: 0.02MB + Indeksi: 0.05MB + Moottori InnoDB wpsn_wc_order_tax_lookup: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wpsn_wc_product_meta_lookup: Tiedot: 0.05MB + Indeksi: 0.09MB + Moottori InnoDB wpsn_wc_reserved_stock: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wpsn_wc_tax_rate_classes: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wpsn_wc_webhooks: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wpsn_wpfm_backup: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB wpsn_yoast_indexable: Tiedot: 0.28MB + Indeksi: 0.17MB + Moottori InnoDB wpsn_yoast_indexable_hierarchy: Tiedot: 0.02MB + Indeksi: 0.05MB + Moottori InnoDB wpsn_yoast_migrations: Tiedot: 0.02MB + Indeksi: 0.02MB + Moottori InnoDB wpsn_yoast_primary_term: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wpsn_yoast_seo_links: Tiedot: 0.02MB + Indeksi: 0.03MB + Moottori InnoDB wpsn_yoast_seo_meta: Tiedot: 0.02MB + Indeksi: 0.00MB + Moottori InnoDB ### Post Type Counts ### attachment: 215 customize_changeset: 27 fpf_fields: 5 nav_menu_item: 19 oembed_cache: 3 page: 7 post: 2 product: 36 product_variation: 165 revision: 32 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (9) ### Backup: -- BackupGuard – 1.4.7 Flexible Product Fields: -- WP Desk – 1.3.7 Health Check & Troubleshooting: -- The www.remarpro.com community – 1.4.5 Klarna Checkout for WooCommerce: -- Krokedil – 2.3.1 Really Simple SSL: -- Really Simple Plugins – 3.3.5 ty?n alla: -- Noah Kagan – 1.18 WooCommerce: -- Automattic – 4.5.2 WP-tiedostonhallinta: -- mndpsingh287 – 6.9 XT WooCommerce Variation Swatches: -- XplodedThemes – 1.4.0 ### Inactive Plugins (10) ### Carousel Upsells and Related Product for Woocommerce: -- Dan Zakirov – 0.4.1 – Asennettua versiota ei olla testattu k?yt?ss? olevalla WooCommerce-versiolla 4.5.2 Decorator - WooCommerce Email Customizer: -- WebToffee – 1.0.8 Google Tag Manager for WordPress: -- Thomas Geiger – 1.11.5 – Asennettua versiota ei olla testattu k?yt?ss? olevalla WooCommerce-versiolla 4.5.2 Loginizer: -- Softaculous – 1.6.0 Simple Custom CSS and JS: -- SilkyPress.com – 3.33 WooCommerce Admin: -- WooCommerce – 1.5.0 – Asennettua versiota ei olla testattu k?yt?ss? olevalla WooCommerce-versiolla 4.5.2 WooCommerce Product Dependencies: -- SomewhereWarm – 1.2.5 – Asennettua versiota ei olla testattu k?yt?ss? olevalla WooCommerce-versiolla 4.5.2 WooCommerce Services: -- Automattic – 1.24.3 – Asennettua versiota ei olla testattu k?yt?ss? olevalla WooCommerce-versiolla 4.5.2 WPC Product Bundles for WooCommerce: -- WPClever.net – 5.3.3 Yoast SEO: -- Team Yoast – 15.0 ### Must Use Plugins (1) ### Health Check Troubleshooting Mode: -- – 1.7.2 ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: right_space Thousand Separator: Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Kaupan polkutunnus: #6 - / Ostoskori: #7 - /ostoskori/ Kassa: #8 - /kassa/ Oma tili: #9 - /oma-tili/ Tilaus- ja sopimusehdot: #559 - /toimitusehdot/ ### Theme ### Name: Storefront Version: 2.7.0 (p?ivitys versioon 2.8.0 saatavilla) Author URL: https://woocommerce.com/ Child Theme: ? – Suositus: jos muokkaat WooCommercen is?nt?teemaa jota et itse ole tehnyt suosittelemme k?ytt?m??n lapsiteemaa. Katso: Kuinka luodaan lapsiteema WooCommerce Support: ? ### Templates ### Overrides: – ### Action Scheduler ### Peruutettu: 1 Oldest: 2020-10-05 15:22:31 +0000 Newest: 2020-10-05 15:22:31 +0000 Valmis: 12 Oldest: 2020-09-29 13:03:42 +0000 Newest: 2020-10-08 18:38:40 +0000
The
require_once(): Failed opening required...
errors could be due to missing WooCommerce files, or files that did not upload properly. I would suggest that you re-upload the WooCommerce plugin to make sure the files upload properly.Re-uploading the plugin files for
xt-woo-variation-swatches
might also work, although the two types of errors might not be related.The rest of your System Status Report seems OK, so try the suggestion above and let us know how that goes.
Hi @kirsimaria. We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved. If you still need help with this issue or have any other questions about the WooCommerce plugin, please start a new thread.
- The topic ‘Woocommerce dashboard crashes wordpress (critical error)’ is closed to new replies.