• Support is great, very happy!

    • This topic was modified 4 years, 1 month ago by kat21.
    • This topic was modified 4 years, 1 month ago by kat21.
    • This topic was modified 4 years, 1 month ago by kat21.
Viewing 13 replies - 1 through 13 (of 13 total)
  • Thread Starter kat21

    (@kat21)

    Page Layouts not appearing and no support to be found.

    DF

    (@desireefrancois)

    Hello Kat21,

    What exactly do you mean with layouts not appearing?

    Thread Starter kat21

    (@kat21)

    Hi DF, So lovely to get a response (I love your smiling picture!). I have since managed to get the Page Layouts but when I try to import the Shopstar Homepage it’s only giving me half the page if that makes sense, it’s completely bypassing the menu and slider…so now I only have half a home page ??
    I have tried to add the picture for the slider through Elementor but I can’t add the top menu.

    DF

    (@desireefrancois)

    Do you have a link of your page, so I can have a look what you mean?

    Thread Starter kat21

    (@kat21)

    Certainly, this is what it looks like https://fmtartistry.com.au/
    and this is what I was trying to do through Elementor also https://fmtartistry.com.au/wp-admin/post.php?post=185&action=elementor. I noticed it isn’t an exact layout of the Home page either, the footer isn’t there, is it supposed to be?

    • This reply was modified 4 years, 1 month ago by kat21.
    DF

    (@desireefrancois)

    If you want:
    – a topbar with some text
    – logo area
    – menu
    – picture width
    – and spme boxes for pictures of shoes/bags/ etc

    you do it in CUSTOMIZER

    Side Identity for name and logo, header media for a full width picture (read wel the red text.

    Thread Starter kat21

    (@kat21)

    So I can’t use the original Home page and customise it through Elementor that way? When I tried to add the top bar before it looked nothing like the Shopstar homepage.

    Thread Starter kat21

    (@kat21)

    No that doesn’t work either. I went into Appearance > Customise > Site Identity > Header Media….No luck with any of it!! This was supposed to be an easy theme…

    DF

    (@desireefrancois)

    It is an easy theme. I work with it a lot. All the themes of ‘outtheboxthemes’

    Your boxes with SHOP – SHOP FRAGRANCE – SHOP SHOES are on the home page.
    If you go to COSTOUMIZER you can do the rest as I told you. That should work.
    you can have a look at a website I made: https://huidzuiver.nl/

    On all the other pages I worked with the classical way instead of elementor

    DF

    (@desireefrancois)

    I used multiple pages

    Thread Starter kat21

    (@kat21)

    I must be stupid because I can’t work it out. I thought that by importing the Home Page template that it would give me the whole page, not half…I’m going to have to request a refund from Paypal because I think I’ve received a broken theme. Thanks so much for your help. It would have been nice for the developers to have support.

    DF

    (@desireefrancois)

    If you mail this to [email protected]

    Peter is a very good support.

    Good luck. Best Regards, Desiree

    Thread Starter kat21

    (@kat21)

    Desiree you have been so wonderful to try to help, thank you so much! I have sent an email to Peter, I can only hope he responds!
    Thanks again ??

Viewing 13 replies - 1 through 13 (of 13 total)
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