• Resolved lorrainefraser

    (@lorrainefraser)


    I added the latest plugin but it was sticking and not uploading. therefore uploaded the “old” plug in. What is the advice about updating? Will the sync be lost or will it just update? Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • 393/5000
    This extension has complicated my existence on my website, I cannot link the products or anything with it, the truth is that the update has been a disaster, I have written to facebook as well as to woocommerce and they do not give me an answer on how to solve this problem.

    I can not update the catalog or link with facebook apart from other errors that I see that everyone claims without assistance.

    Hi @shoppingdigitally,

    Thanks for reaching out about the plugin. I’m sorry to hear that you are experiencing an issue as well. Since you’re not the person who originally started this topic then, per the forum guidelines, would you please start your own topic? We’ll be more than happy to help there ??

    Thanks,
    Marcus

    Hi @lorrainefraser,

    Thanks for reaching out. Happy to help you with this!

    I’m interested to hear a bit more about your experience. It sounds like you may be having some trouble updating the plugin itself? Or are you experiencing an issue with the syncing of products

    Looking forward to hearing more about this.

    Thanks,
    Marcus

    Hey @lorrainefraser,

    It has been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

    Thanks,
    Marcus

Viewing 4 replies - 1 through 4 (of 4 total)
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