Non controlled failure

  • Resolved Andrew Leonard

    (@andrewleonard)


    4 years, 1 month ago

    I uploaded an image that was 6000 x 4000 and 14.4MB

    The plugin failed but did not report the problem, File Monitor reported a PHP error:

    POST Content-Length of 15140487 bytes exceeds the limit of 8388608 bytes

    Can you intercept this and give an error message back to the user?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jeff Starr

    (@specialk)

    It’s not an issue that I am able to replicate on default WordPress install, so I am guessing there may be some server configuration or other factor that is interfering. Here is a guide that I wrote that explains a bit more about all of the possible things that can cause issues with file uploads. Hopefully it helps. Let me know if I can provide any further infos, questions, etc. Glad to help anytime.

    Thread Starter Andrew Leonard

    (@andrewleonard)

    Thank you

    I notice that my version of USP does not have:
    Uploads tab > Maximum file size
    Can you add this?
    Presumably this would prevent this happening

    Plugin Author Jeff Starr

    (@specialk)

    Correct, the free version includes min/max width and height for image uploads. Min/max file size is a feature of the pro version.

    Plugin Author Jeff Starr

    (@specialk)

    Hi @andrewleonard, just wanted to follow up with this. It’s been awhile with no reply, so I hope the issue is resolved? Or if there is anything I can do to help, please let me know. Thank you.

    Plugin Author Jeff Starr

    (@specialk)

    Hey @andrewleonard, I hope you got this sorted. It’s been awhile with no reply so gonna go ahead and mark this thread as resolved to help keep the forum organized. Feel free to post again with any further questions or feedback, Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
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