• Resolved mgehin

    (@mgehin)


    Hi !

    I deleted Google Analytics. I cleared cookies and I run a new cookie scan.
    (I also clear my browsercache). But I can’t see cookies and services used (steps in the assistant), it takes time to synchronize with Cookie Database. So i can’t add information to services and cookies I used.
    The cookies politic page changed : cookies are not mentionned by services.
    Google Map and Google Fonts are not mentionned anymore on the cookies politic page…
    How can I fix it ?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @mgehin,

    After clearing the cookies, it is best to rerun it a couple of times, until you have found new cookies. If you have cleared cookies of your browser, please visit your website and load some random pages so your browser will have cookies again, which can be scanned.

    After, please rerun the sync and it should be as new.

    regards Aert

    Thread Starter mgehin

    (@mgehin)

    Hi @aahulsebos

    Thank you for your answer.

    Cookies are scanned, it works but I want to delete some (login or session for exemple).
    The synchronisation doesn’t work, I waited 1o minutes and any cookies and services appaered.
    That’s why services (Google Fonts and Google Map) are not mentionned on the cookies politic page and cookies are not mentionned by services…
    I tried many times ??

    Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @mgehin,

    Could you do a sync with the browser console open?

    Right-click -> Inspect -> Console – Errors.

    Run the sync and please copy/paste the findings here.

    regards Aert

    Thread Starter mgehin

    (@mgehin)

    Hi @aahulsebos

    I fixed the problem : I used the debug mod.

    Thank you for your help,

Viewing 4 replies - 1 through 4 (of 4 total)
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