Error 500

  • Resolved UlisesFreitas

    (@ulisesfreitas)


    4 years, 2 months ago

    Hi when I install the FVM plugin in my website it works on admin and frontend but.
    When i perform GTMetrix or Pingdom returns Error 500, so with the Screeming Frog.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter UlisesFreitas

    (@ulisesfreitas)

    To myself, I finally managed it was throwing Error 500 because of the Server Info tab i thinks is because the plugin need some permissions to read data from my server and my hosting block that and return Error 500.

    I have the same issue on my client site. I can’t go in WP dashboard anymore. When I disable manually plugin, everything work fine.

    How to fix this problem???

    Plugin Author Raul P.

    (@alignak)

    Hi, I have been busy lately, sorry about the late reply.

    Please try FVM 3.

    If the hosting returns error 500, it’s their configuration issue.
    They can simply block any functions, without returning an error 500.

    I can look into it, if you can specify exactly which code was causing it though, however, I am not sure if I can avoid the error 500, if they are throwing it simply because the code is there.

    I suggest changing hosting, or using another plugin if it cannot be sorted.

Viewing 3 replies - 1 through 3 (of 3 total)
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