dont work for some file

  • hello
    plugin cant understand some files with or height or dpi attribute
    and show me errors of “One (or more) file is not an image or it has wrong sizes/DPI. Sizes/DPI allowe”

    how can i solve that?

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  • Plugin Contributor PEP

    (@pepbc)

    Hello @arao ,

    Thank you for asking your question on the www.remarpro.com forums.

    Our plugin, WooCommerce Upload My File, does not check on width, height or DPI. There is no code which does this check.

    The plugin can only check on filesize (for example max. 64MB) or filetype (for example only JPG).

    There are also no messages / notifications inside the plugin which notify about the size/DPI.

    Maybe you’re using another plugin for uploads or there is another plugin (for example some media-management plugin) which is checking for DPI/Width/Height during the upload process.

    Best regards,
    Bart

Viewing 1 replies (of 1 total)
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