Sorry to hear that you’re having trouble, we aren’t aware of any issues with activation. What is the version number of the plugin are you trying to activate?
It’s possible the server is getting an internal while trying to activate. This could be a conflict with another plugin or something else. We need to examine the log file from the server to find out more.
Could you perform the following steps please:
1. Log into your FTP site and edit wp-config.php
2. Set the following values (add the lines if they don’t exist):
define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );
3. Return to the site and try to activate the plugin again.
4. Now go back to FTP and send me the file /wp-content/debug.log
5. Return to wp-config.php and set DEBUG back to false (reverting the changes made in Step 2)
If you aren’t comfortable with making the changes above, contact your website host and they should be able to assist you in locating this log file.
