adding exlude directories work but they’re not excluded

  • Resolved Thomymaster

    (@thomymaster)


    4 years, 5 months ago

    Hello

    Version: 1.6.1

    I recently added /<webroot>/wp-content/wflogs/ to the list of excluded directories for detecting file changes.

    However i noticed that it doesn’t work, the files within are still marked as changed.

    I tried to deactivate and activate the plugin, but that didn’t help.

    Best,
    Thomas

Viewing 12 replies - 1 through 12 (of 12 total)
  • Plugin Author robertabela

    (@robert681)

    Hello @thomymaster

    Thank you for using our plugin and for your message.

    We can confirm that this functionality works. Can you please remove it and add it again from the UI (i.e. when there is a file change reported you can click on the icon next to the file change to exclude that directory).

    Looking forward to hearing from you.

    Thread Starter Thomymaster

    (@thomymaster)

    Hi

    Am i doing something wrong?
    I want to exclude

    /var/www/vhosts/domains/subdomain/wp-content/updraft/

    Thats what i also specified in the UI.

    Plugin Author robertabela

    (@robert681)

    Hello @thomymaster

    I am not sure what the absolute path on your server is. So the safest bet is to try to exclude the directory directly from the UI and see what path the plugin uses to exclude it.

    Can you please try that?

    Thread Starter Thomymaster

    (@thomymaster)

    ???

    Like i wrote the absolute path is
    /var/www/vhosts/domains/subdomain/wp-content/updraft/

    Thats not working in the UI.

    I now tried /wp-content/updraft/

    Thread Starter Thomymaster

    (@thomymaster)

    It still doesn’t work.

    Please assist!

    Plugin Author robertabela

    (@robert681)

    Hello @thomymaster

    Can you please send us an email on [email protected]? We need some more information about your website setup and it is better if you share those details over email instead of a public forum.

    Looking forward to hearing from you.

    Thread Starter Thomymaster

    (@thomymaster)

    Hi

    If i click on the “exclude path” link next to a file it works. If i add it manually to the ui it doesn’t work.

    You can repliate this.

    Best,

    Thomas

    Thread Starter Thomymaster

    (@thomymaster)

    Im in contact with the support, they want to take a look about this bug.

    Thread Starter Thomymaster

    (@thomymaster)

    Hi

    This should be fixed in the 1.6.2 version.

    Plugin Author robertabela

    (@robert681)

    Hello @thomymaster

    I am sorry to hear that the problem persists. We are going to run some tests and we will get back to you.

    Sorry if this has caused an inconvenience.

    Thread Starter Thomymaster

    (@thomymaster)

    Oh sorry i meant that this was ifxed in 1.6.2 ??

    Plugin Author robertabela

    (@robert681)

    Phew! You gave us a fright there @thomymaster

    So the plugin deserves a nice review and rating ??

    Thank you very much and do not hesitate to ask in case you have any other questions.

    Have a great week ahead.

Viewing 12 replies - 1 through 12 (of 12 total)
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