• Hi, I was trying to create a composite product. All was right, but a problem appears when I need to add to cart the composite product. WordPress shows a message that says “Sorry, Product is not existing”. I don’t understand. The stock and the setting of the product is ok. When buying directly the product, works fine. I hope you can help me. Thank you

    The page I need help with: [log in to see the link]

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  • Plugin Author WPClever

    (@wpclever)

    Hi @ronnyguaman,

    Are you using Essential Grid on your site? If yes, please deactivate it then try again.

    You can kindly check it again with other plugins on your site. To make sure that our plugin is functional with the basic WooCommerce & theme, please help me do these steps on your site:

    – Switch the theme on your site to the Storefront theme.

    – Deactivate all other plugins, except for WooCommerce & our plugin.

    – Check the front-end behavior.

    Please help me do this, if after taking these steps and our plugin is working again, then it’s another plugin or theme on your site has caused this, you can find that out by reactivating plugins one by one to find the culprit.

    Best regards.

    Hello,
    I have the same problem.
    @ronnyguaman, did you solved the problem?

    • This reply was modified 3 years, 11 months ago by metuga.
Viewing 2 replies - 1 through 2 (of 2 total)
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