js css missing

It seems your browser is serving old CSS/JS files.

This might be due to some caching or optimizing plugin.

Make sure the version info is not stripped off:
https://adinserter.pro/documentation/troubleshooting#incompatible-file-loaded

Try to reload the page with Ctrl F5.

I reloaded the page ctrl+F5. Cleared the cache cookies from wp rocket and from my browser too. I have checked in my second computer in incognito but still shows same.

This indicates that something is caching old file versions.

Please check the source code.
Do the plugin CSS/JS files have version info?

Something like

/wp-content/plugins/ad-inserter/css/ai-settings.css?ver=2.6.14
/wp-content/plugins/ad-inserter/js/ad-inserter.js?ver=2.6.14

I went to the path in my filemanager and oopened css and got this : https://prnt.sc/uhhjnk

in js: https://prnt.sc/uhhki7

I am using wp rocket and enabled js combine features

Then the files are ok.

Do you see any error or warning messages in the browser’s console?

In my first message I have attached screenshot of warning I got. and while pressing Crtl+Shift+J I can see this:

AD INSERTER: plugin version: 2.6.14, loaded JavaScript version: 2.6.11
ad-inserter.js:5672 AD INSERTER: plugin version: 2.6.14, loaded CSS version: 2.6.11
content.js:5 ——–init———– https://www.example.com/wp-admin/options-general.php?page=ad-inserter.php

• This reply was modified 4 years, 6 months ago by davecoledave.

Then the browser is still loading the old files.

Make sure the browser will load the files from the plugin and not some old files from the cache.

The message says that the version parmeter is missing.
This usually happens when some caching or optimizing plugin changes the code generated by Ad Inserter.
Version parameter is there so that the browser loads the right file when the plugin is updated.

Are you still having issues?

no. It has been fixed now. Thank You

Great ??