Multisite WordPress with Multi-Woocommerce Store

  • Resolved mondula2016

    (@mondula2016)


    4 years, 5 months ago

    Hi,
    we developed a multisite store for our customer and after moving from a shared host to a VServer, woocommerce stopped sending mails like the customer order mail and so on.
    The WordPress recieves the woocommerce orders, everything is working as usual only the mail doesn’t go through.
    Wordpress sends all other mails like admin mails and form mails except woocommerce which was working perfectly before we moved.
    On the server postfix as a mailserver is installed and configured, We tried to use smtp plugins no success so far.

    Hope to hear from you soon because this was the last thing to do before the launch…

    best regards

    Mondula Team

    • This topic was modified 4 years, 5 months ago by mondula2016.

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  • Hi there!

    If I understand correctly, WooCommerce emails such as customer order one are not being sent out anymore after your site has changed hosting setup.

    To help you out, I encourage you to go through all of the steps we outlined in this dedicated guide https://docs.woocommerce.com/document/email-faq/

    I hope that’s helpful and points you in the right direction. Let us know the outcome of the above troubleshooting so we can assist you further if needed. Thanks!

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    – Joey

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