Can’t add a form to newly added plugin

  • Resolved gefournier

    (@gefournier)


    4 years, 5 months ago

    Hi,

    On both my clients new websites, I am unable to use your plugin : it is impossible to add a form. It does not publish.

    On the other hand, on another of my client’s webiste, where your plugin has been added months ago, there are no problems about adding new forms.

    All my clients are up-to-date with WordPress version.

    Thanks to enlight me.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hi @gefournier,

    Thanks for your inquiry.

    Please send me the form version you use on those sites and also please write WordPress and PHP versions.

    Please describe the steps I should take to replicate your issue.

    Dear friend, the most p[robaly there is a conflict there please try to deactivate the plugins that are not common in working and non-working sites and check the issue again.

Viewing 1 replies (of 1 total)
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