Fatal error: Uncaught Error after clicking “Checkout Now”

  • Resolved ZeroGravity

    (@zerogravity)


    4 years, 2 months ago

    I know this may possibly be related to Event Tickets plus but the error comes from files under Event Tickets. I have created a ticket with Modern Tribe but we are on a desperate time crunch so I am wondering if anyone has come across this error. The city has just given permission for our event and I desperately need to be selling tickets for the fair that starts in 9 days.

    When you click “Get Tickets” the window pops up. After clicking “Checkout Now” the window closes and this error is displayed.

    Fatal error: Uncaught Error: Call to a member function is_in_stock() on null in /home4/XXXXXX/public_html/wp-content/plugins/event-tickets/src/Tribe/Commerce/PayPal/Gateway.php:587
Stack trace:
#0 /home4/XXXXXX/public_html/wp-content/plugins/event-tickets/src/Tribe/Commerce/PayPal/Main.php(2036): Tribe__Tickets__Commerce__PayPal__Gateway->get_paypal_cart_api_url(718)
#1 /home4/XXXXXX/public_html/wp-content/plugins/event-tickets/src/Tribe/Commerce/PayPal/Main.php(2060): Tribe__Tickets__Commerce__PayPal__Main->get_cart_url(718)
#2 /home4/XXXXXX/public_html/wp-includes/class-wp-hook.php(286): Tribe__Tickets__Commerce__PayPal__Main->commerce_get_cart_url('', Array, 718)
#3 /home4/XXXXXX/public_html/wp-includes/plugin.php(203): WP_Hook->apply_filters('', Array)
#4 /home4/XXXXXX/public_html/wp-content/plugins/event-tickets/src/Tribe/Commerce/Cart.php(271): apply_filters('tribe_tickets_c...', '', Array, 718)
#5 /home4/XXXXXX/public_html/wp-content/plugins/event-tickets/src/Tribe/Commerce/Cart.php(108): Tribe__Ticke in /home4/XXXXXX/public_html/wp-content/plugins/event-tickets/src/Tribe/Commerce/PayPal/Gateway.php on line 587

    I have tribe commerce activated and a sandbox PayPal saved. Purchasing was working before we upgraded to Event Tickets Plus. I believe one transaction may have worked but no fields were shown to enter the attendees information.

    It is a live site that is actively taking bookings from vendors so I can’t disable plugins or switch the theme. WP and all plugins are updated to the the latest version.

    I have tried events with one ticket and with two that share capacity.

    Any ideas??
    Many Thanks!

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  • Thread Starter ZeroGravity

    (@zerogravity)

    This was totally bizarre. I eventually tracked the error down to happening in FireFox on only the computer I was using. It worked in all the other browsers and all browsers on my laptop. So much time spent and it was because of the 1 browser on 1 computer.
    Aaaarrgghh!!!

Viewing 1 replies (of 1 total)
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