Invalid App ID

  • Resolved miculgigant

    (@miculgigant)


    4 years, 6 months ago

    Hello,

    in my Facebook account it says my Pixel is installed correctly.

    If I go to the Facebook for Woocommerce Configuration page and press Get started it simply redirects me to a Facebook page displaying the following error.

    Invalid App ID
    The provided app ID does not look like a valid app ID.

    Any idea what’s going on ?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @miculgigant,

    Thanks so much for reaching out to us! Happy to help out.

    Would you please be able to paste your system status here so I can get a better idea of what might be going on? You can grab it by going to:

    WooCommerce > Status?and clicking on?Get system report.

    Additionally, a screenshot, including the location bar, of the error you’re receiving, would be really helpful.

    Thanks so much!

    Julie ??
    SkyVerge

    Hey @miculgigant,

    I haven’t heard back from you in a while, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

    Thanks!

    Julie ??
    SkyVerge

Viewing 2 replies - 1 through 2 (of 2 total)
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