When i enable Enable Universal Analytics tracking stop working (all)

To update on front page it works but on shop and product page not tracking … How I can fix this?

Hi @donmarkon,

After i enabled Enable Universal Analytics it worked for 1 day, after that it stopped and now when I do Enable Universal Analytics complete tracking stop working …

Could you confirm if you had used Google Analytics previously on your site or prior to using our plugin?

If you have used Google Analytics previously on your site, you’ll need to follow the first step in this guide to replace the analytics.js snippet with the gtag.js snippet.

Please let us know if that does the trick, or if you have any questions on this!

Could you tell me how i can edit this and where?
As the website is few months old I used what google provided me, which was the newest, I think the conflict started when I was using some different addons to try out.
I managed to make all this work now but when I test with the tag assistant I see this
gtag.js and analytics and this now work I have all the tracking but with disabled universal analytics, when I enable it everything stops working…

Hi @donmarkon

No further actions are needed if you’re using our plugin. Can you confirm everything is now working?

Hey @donmarkon

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Thanks,