spotify and & character

  • Resolved samuelvincent

    (@samuelvincent)


    4 years, 6 months ago

    hi!

    I have a podcast for 2 months hosted on my website developed with wordpress and everything is working fine.

    unfortunately I did not see that there was a setting which limited the publication of podcasts to the last 10 episodes. this had the effect of removing the first two episodes.
    I corrected the setting but I still don’t see the first two episodes coming back.

    itunes, deezer and google podcasts have taken this change into account but still not spotify.
    a person from the technical service tells me that it is because of the characters & of my publications would be incorrectly encoded and that it bugged their system and that if it worked in the past it is not a reason for it to continue. without correction my first two episodes would never come back …

    have you ever heard of this encoding problem?

    is it possible to solve it at the level of your wordpress plugin?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hello @samuelvincent

    Thanks for letting us know you were able to solve your feed issue. Yes, there is a setting under WP Admin > General > Reading that controls the number of items you will see in a syndicated feed (RSS Feed). The default is 10 but you can change this to any number you like. Looking at your Spotify show URL it appears as though the feed has been refreshed and all of your shows are now present. Getting Spotify to ingest the feed can take some time, but if needed, you can contact Spotify to refresh it if you suspect it is stuck. That is not a function in the plugin itself.

    Hope this information helps and let us know if this did not resolve your issue.

Viewing 1 replies (of 1 total)
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