Cant deactivate the plugin -> Subdir stays active

  • Resolved pauloldenzaal

    (@pauloldenzaal)


    4 years, 6 months ago

    Hi there,

    Nice plugin but something goes wrong with the subdir settings.

    If I deactivate the plugin my website still think it has to go to:

    https://www.website.com/en

    instead of https://www.website.com

    How can i remove this redirection? It has something to do with the subdir setting because when i try to put the setting of subdir for the main language off, it also doesn’t respond.

Viewing 1 replies (of 1 total)

  • Hello,

    We deeply apologize for the delayed response.
    There has been a great load on our support team in the past few days, but such a long reply time is very uncommon.

    Since this looks a lot like a conflict with some other code, the first/next recommended step is the conflict test (ideally in a staging environment):

    ??*Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    Kind regards,

Viewing 1 replies (of 1 total)
  • The topic ‘Cant deactivate the plugin -> Subdir stays active’ is closed to new replies.