Blank Space and Loading Spinner

  • Resolved tahayousufzai

    (@tahayousufzai)


    4 years, 6 months ago

    Hi, can anyone suggest to me why one of my pages that includes a ninja form now has a large area of blank space and the loading spinner, even when the page is fully loaded?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Justin McElhaney

    (@jmcelhaney)

    I am seeing some JS errors on your site that are causing Ninja Forms not to load on the page. Most likely, there is an issue with one of your plugins or your theme due to the updated version of jquery included with WordPress 5.5

    You can try temporarily deactivating all your plugins that are not Ninja Forms add-ons and switching to a default WordPress theme like Twenty Twenty. You can then reactivate them one at a time until the issue returns to determine which plugin is causing the conflict. Once you know which one is causing the issue, you can reach out to their support and ask if they have an update that works with WordPress 5.5

    Plugin Contributor Justin McElhaney

    (@jmcelhaney)

    I am seeing some JS errors on your site that are causing Ninja Forms not to load on the page. Most likely, there is an issue with one of your plugins or your theme due to the updated version of jquery included with WordPress 5.5

    You can try temporarily deactivating all your plugins that are not Ninja Forms add-ons and switching to a default WordPress theme like Twenty Twenty. You can then reactivate them one at a time until the issue returns to determine which plugin is causing the conflict. Once you know which one is causing the issue, you can reach out to their support and ask if they have an update that works with WordPress 5.5

    Thread Starter tahayousufzai

    (@tahayousufzai)

    Hello Justin,
    Thanks for your detailed answer but can you please check again. I have deactivated all plugins but still, the form is not loading on this site https://pickdartboard.com/

    • This reply was modified 4 years, 6 months ago by tahayousufzai.
Viewing 3 replies - 1 through 3 (of 3 total)
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