Bugs “Duplicate Order Id”

  • Resolved regvdfregv

    (@regvdfregv)


    4 years, 3 months ago

    Hey when the order has failed status with a reason incorect CVV for a example then when the order comes back and is successful from jcc the status is still failed and the reason description is Duplicate Order Id
    Im using the latest version of the plugin

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author jccpaymentsystems

    (@jccpaymentsystems)

    Dear @regvdfregv ,

    We have added an extra control on transaction that were shown as “Failed” in order to minimize this issue.

    This was happening due to some security configurations that we were perfoming to ensure that customers will not be charged twice for the same transaction.

    Please update your plugin to the Latest Version (1.2.3) and let us know if you still encounter the same problem.

    Kind regards
    JCC Payment Systems Team

    Plugin Author jccpaymentsystems

    (@jccpaymentsystems)

    Dear @regvdfregv ,

    Thank you for sharing your issue with us.

    You have deployed a new version 1.2.4 which we hope you find even more accurate regarding the transactions.

    We are closing this ticket but If you have any further question you can send us an email on [email protected] .

Viewing 2 replies - 1 through 2 (of 2 total)
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