Filters not showing since Woocommerce update

  • Resolved eaglewoodes

    (@eaglewoodes)


    4 years, 3 months ago

    I have multiple filters (colour, size, style etc.) that are not showing on my product pages since I updated Woocommerce last week.
    Has anyone else experienced this?
    I removed the filters and re-built them but I cannot figure out why they are not showing.

    • This topic was modified 4 years, 3 months ago by eaglewoodes.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hi there,

    have you solved this issue ? Let us know.
    Thanks

    Thread Starter eaglewoodes

    (@eaglewoodes)

    Hello, I have not solved this issue, but I think it might be related to my theme – Avada.
    Upon further investigation I *think* the widgets may be built into my theme instead of the Yith ones.
    I have not confirmed this yet though.

    Plugin Author YITHEMES

    (@yithemes)

    Hi,
    In this case, to discover what is causing the issue you should isolate the plugin behavior; to do this, please, try to deactivate all plugins, leaving only WooCommerce and YITH WooCommerce Ajax Product Filter active, and see if the problem is solved. If so, try to activate them again, one by one, to see which one causes the issue.
    If the problem isn’t caused by a plugin, try to activate a default WordPress theme (i.e:Twenty Twenty or Storefront) and see if you have the same issue.
    Also, if you have customized some files in your theme, please try with a fresh installation without any customization.

    Please try this solution and let us know what’s the result.

    Thread Starter eaglewoodes

    (@eaglewoodes)

    Hello,

    I created a staging website.
    When I deactivated all of the plugins except for my theme and Woocommerce the Attribute Filters still do not show up. (Size, colour, style etc.)

    The Sorting by brands is controlled by a separate plug in, and that one is working fine. (Perfect Brands for WooCommerce)

    I continued and turned each plug in back on one by one.

    I changed the theme from Avada to Twenty Twenty and the Sort by (Price, popularity etc. Returned). But the rest of my Attribute filters did not.

    Hoping you have some ideas?

    • This reply was modified 4 years, 2 months ago by eaglewoodes.
    • This reply was modified 4 years, 2 months ago by eaglewoodes.
    • This reply was modified 4 years, 2 months ago by eaglewoodes.
    Thread Starter eaglewoodes

    (@eaglewoodes)

    I had contacted woocommerce as well about this issue.
    I finally have an answer:
    “Thank you for reaching out to WooCommerce.com support. The current version of WooCommerce indeed contains a bug that causes this issue with the Product Attributes widget. It was reported 2 weeks ago, and you can read a full report of the bug right here:
    https://github.com/woocommerce/woocommerce/issues/27419

    The good news is that the bug has been addressed, and a fix will be included in the next version of WooCommerce, 4.5, which will be released shortly”

Viewing 5 replies - 1 through 5 (of 5 total)
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